What are the responsibilities and job description for the Store Manager - Edwin Watts Golf position at WORLDWIDE GOLF SHOPS LLC?
Job Details
We are hiring for a new Store Manager at our Edwin Watts Golf shop in Destin, FL! This is a full-time position.
What We Offer:
- The Store Manager role gives you the opportunity to run your own store and lead your own team.
- Our Store Manager positions receive base pay quarterly bonuses
- Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25 states. We’ve been in business for over 50 years and we are still growing!
- Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.
- Employees receive golf-specific training and learning opportunities to expand your golf skills.
- There is no better time to work in the golf industry! Perks include strong employee discount on merchandise.
- While the company is getting larger, we are still family-owned and put our employees first. Many of our employees have been here 10 and 20 years.
- We offer medical/dental/vision benefits with Company contribution to the HSA, 401(k) plan with Company match, and paid vacation for full-time employees.
Job Description:
The Store Manager at Edwin Watts Golf is responsible for building and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy. The Store Manager executes the day-to-day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard. Responsibilities Include:
- Become an Edwin Watts brand ambassador in the local community, making key external relationships and partnerships
- Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
- Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
- Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
- Help employees grow their career and skill set by identifying additional opportunities for growth.
- Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
- Evaluate employee performance and identify opportunities and solutions for improvement.
- Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
- Partner with Regional Manager and Human Resources on all issues involving “on-notice” situations.
- Create and operate employee schedules.
- Monitor company communication tools daily and adjust schedule to execute workload as needed.
- Educate employees on company expectations and monitor employee adherence. In partnership with Regional Manager, address violations to policy in a fair, timely, and consistent manner.
- Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
- Recognize and suggest ways to improve processes.
Requirements:
- Effectively manage, direct and lead store staff.
- Demonstrate knowledge of processing information and merchandise via computer and POS register system.
- Possess a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.
- Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills
- Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
- Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
- Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings).
- Work varied hours/days as business dictates.
Qualifications Desired:
- 5 years of experience working in retail management or in the golf industry is required
- General golf knowledge/background is required
- High school diploma or GED is required (college degree a plus, but not required)
Who We Are:
Edwin Watts Golf is part of the Worldwide Golf Shops family. Worldwide Golf Shops is a privately owned, multi-brand specialty golf retailer that has been in business over 50 years. As one of the top golf retailers in the USA, we operate 85 stores in 20 states, and multiple e-commerce sites under well knowns brands, including:
Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | BudgetGolf.com | Globalgolf.com | Golf & Ski Warehouse | WorldwideGolfShops.com