Field Service Technician – Level II

Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips!

Quick and simple hiring process—apply today, and we’ll be in touch soon!

Clear path for career advancement with structured training and promotion opportunities.

Power Up Your Career with Worldwide Power Products

We are looking for a Level 2 Field Service Technician to install, troubleshoot, repair, and maintain diesel and natural gas generators ranging from 20 kW to 500 kW.
This role is perfect for technicians who have experience diagnosing electrical generator systems and mechanical engine failures and are looking for a company that rewards hard work, expertise, and dedication.

• Full-time, steady work
• Top-tier training and career growth opportunities
• Work on industry-leading engines (CAT, Cummins, MTU)
• Opportunities for performance-based bonuses and company-sponsored trips.

What You’ll Do (Your Day-to-Day)

Service Support

• Perform basic preventive maintenance and assist others in performing intermediate and advanced corrective maintenance tasks.
• Uses basic knowledge of engine/generator mechanical and electrical operation to perform tasks or assist others.
• Replaces batteries, belts, and hoses; changes and/or tops off oil and filters.
• Properly and completely fills out all service reports, PM checklists and timecards within department guidelines; Ensures they are legible and accurate with sufficient detail for service accounting needs.
• Works on a flexible work schedule and responds to emergency calls as needed.
• Obtains pre-assigned work orders by schedule date, customer name, service level and locate / load parts, check for any special instructions; Travels to job site, performs scope of work, provides detailed computerized template report and timecard upon work assignment completion for daily accountability.
• Proficiently and accurately evaluate, test, diagnose and troubleshoot basic and intermediate problems on gas or diesel engines and generators (out of fuel, dead battery, etc.); Give recommendations for and make associated repairs. Communicate, plan, complete, and document all troubleshooting and repair procedures within standard repair times.
• Performs load bank testing with full understanding of both Reactive/Resistive testing.
• Performs block heater installation and installs battery chargers.
• Assist with Level I Technician training and supervision.

Safety

• Complete all tasks in a neat, orderly, and safe manner, constantly seeking to improve methods and promote the safety of others.
• Report all recognized unsafe conditions or acts to Management.
• Wear proper PPE when necessary.

Additional Responsibilities

• Will provide and use their own tools that are necessary to complete the job requirements. Necessary tools listed in “Essential Tools” section.
• Attend training sessions as required.
• Perform all other duties as assigned.

Essential Tools (Technician Owned)

Core Values

• Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.
• Accountability: We are personally accountable for delivering on our commitments.
• Integrity: We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
• Teamwork: We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.
• Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can-do attitude

What We’re Looking For

Education

• High school diploma or general education degree (GED)
• Graduation from Technician/Maintenance training program preferred

Certifications & Licenses

• Possess a valid Texas driver’s license

Experience

• 2-4 years of related experience in related field

Talents

• Trouble-shooter
• Time Management
• Communication Skills
• Problem Solving
• Proficient with Microsoft Suite Applications

Why Join Worldwide Power Products

• Industry leader with a strong reputation in power generation
• Career growth through on-the-job training, mentorship, and promotions
Clear career advancement path: Apprentice/Entry Level Technician I Technician II Technician III Technician IV
• Tech Lead/Supervisor
• Competitive pay and full benefits including medical, dental, vision, and a 401(k) match
• Paid trips and spot bonuses – every employee earned a bonus and an all-expenses-paid trip to Cabo the past two years
• State-of-the-art equipment and technology to do your job right
• A supportive team culture that values collaboration and expertise
• Nice work trucks
• Overtime opportunities
• $150 work boot allowance, Uniforms free dry cleaning
• Access to company provided Hunting lease
• Hard Work Deserves Real Rewards
• Apply today and join a team where your skills, effort, and commitment pay off.

WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status. If you need a reasonable accommodation, please email HR@wpowerproducts.com.