What are the responsibilities and job description for the Computer Hardware Technician position at Worldwide TechServices?
Join Our Team
We are seeking a skilled Computer Hardware Technician to join our team at Worldwide TechServices. As a key member of our client services department, you will be responsible for providing exceptional technical support to our clients across the globe.
In this role, you will perform various tasks related to the repair and maintenance of client equipment, including desktops, laptops, and other hardware devices. Your primary objective will be to troubleshoot and resolve technical issues in a timely and accurate manner, ensuring that our clients receive the highest level of service possible.
The ideal candidate will have a strong background in computer hardware and software, with excellent communication and problem-solving skills. Previous customer service experience is a plus, but not required. If you are a detail-oriented and organized individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity!
Key Responsibilities:
Requirements:
Estimated Salary Range: $55,000 - $75,000 per year
We are seeking a skilled Computer Hardware Technician to join our team at Worldwide TechServices. As a key member of our client services department, you will be responsible for providing exceptional technical support to our clients across the globe.
In this role, you will perform various tasks related to the repair and maintenance of client equipment, including desktops, laptops, and other hardware devices. Your primary objective will be to troubleshoot and resolve technical issues in a timely and accurate manner, ensuring that our clients receive the highest level of service possible.
The ideal candidate will have a strong background in computer hardware and software, with excellent communication and problem-solving skills. Previous customer service experience is a plus, but not required. If you are a detail-oriented and organized individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity!
Key Responsibilities:
- Provide technical support to clients via phone, email, or on-site visits.
- Troubleshoot and resolve technical issues with desktops, laptops, and other hardware devices.
- Perform routine maintenance and repairs on client equipment.
- Collaborate with internal teams to resolve complex technical issues.
- Document all interactions with clients and maintain accurate records.
Requirements:
- Associate's degree in Computer Science or related field, or equivalent work experience.
- 0-2 years of experience in technical support or related field.
- Strong knowledge of computer hardware and software.
- Excellent communication and problem-solving skills.
Estimated Salary Range: $55,000 - $75,000 per year
Salary : $55,000 - $75,000
