What are the responsibilities and job description for the Dynamic PC Support Specialist position at Worldwide TechServices?
Job Title: Dynamic PC Support Specialist
About Us: Worldwide TechServices is a global leader in delivering technology solutions to demanding clients.
Job Summary:
- Repair client products and provide technical support for designated equipment.
- Support Desk Side applications and infrastructure.
Responsibilities:
- Meet customer service satisfaction criteria outlined in established guidelines and policies.
- Complete administrative tasks associated with each call as documented in established policies.
- Report calls in real-time according to established policies.
- Follow policies, guidelines, and documents for successful service delivery.
- Control assets and inventory through prompt part and equipment turnover.
- Maintain awareness of safety policies and work within policy guidelines daily.
Requirements:
- Knowledge of relevant software and hardware.
- Valid driver's license, reliable transportation, and adequate insurance.
- Able to drive long distances and occasional overnight assignments.
- Able to lift and move computer equipment up to 50 lbs.
Compensation:$70,000 - $85,000 per year. Salary may vary based on experience and qualifications.
Salary : $70,000 - $85,000
