What are the responsibilities and job description for the Technical Support Engineer position at Worldwide TechServices?
Job Overview:
At Worldwide TechServices, we are committed to delivering exceptional technology services and solutions to our clients. As a Technical Support Engineer, you will play a critical role in achieving this goal, providing top-notch support and resolving complex technical issues.
Key Responsibilities:
- Provide expert-level technical support for client products, troubleshooting and resolving issues efficiently.
- Maintain and improve knowledge of relevant software and hardware, staying current with industry developments.
- Collaborate with cross-functional teams to resolve complex technical issues, ensuring seamless service delivery.
- Develop and maintain strong relationships with clients, delivering exceptional customer service and support.
- Participate in ongoing training and professional development, enhancing skills and expertise in areas such as safety procedures and asset management.
Requirements:
- Strong technical knowledge and problem-solving skills, with a passion for continuous learning and improvement.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and collaboratively as part of a dynamic team, with a flexible and adaptable approach.
- A valid driver's license and reliable transportation, with valid registration and adequate insurance.
Compensation:$65,000 - $80,000 per year. Salary may vary based on experience and qualifications.
Salary : $65,000 - $80,000
