What are the responsibilities and job description for the Account Representative position at Worth Finance Corp?
Job Description
Would you like to work in a progressive and growing company where new ideas are not only welcome, but are encouraged and recognized?
Worth Finance Corporation is that company! We are a 40 -year-old family-owned company with an excellent record of having long-term employees.
Worth Finance Corporation is seeking outgoing and courteous Bilingual Account Specialist. The account specialist will contribute to the team and company goals by ensuring customers are informed of their loan balances coming due (or past due), assisting customers in successfully making a payment over the phone, and providing an excellent customer experience, all while making sure company policies are adhered to. Contact with customers will be via phone/email communication.
What You Will Do:
Would you like to work in a progressive and growing company where new ideas are not only welcome, but are encouraged and recognized?
Worth Finance Corporation is that company! We are a 40 -year-old family-owned company with an excellent record of having long-term employees.
Worth Finance Corporation is seeking outgoing and courteous Bilingual Account Specialist. The account specialist will contribute to the team and company goals by ensuring customers are informed of their loan balances coming due (or past due), assisting customers in successfully making a payment over the phone, and providing an excellent customer experience, all while making sure company policies are adhered to. Contact with customers will be via phone/email communication.
What You Will Do:
- Loan origination via phone calls.
- Monitor payment status on customer accounts.
- Work with customers to collect past due balances.
- Process and apply incoming customer payments.
- Ensure customer contact information is up to date in our loan software.
- Must have 1 Years of Sales/Collections Experience
- High School Diploma or Equivalent Education
- Good Communication Skills
- Attention to Detail
- Computer Skills
- Strong Work Ethic
- Great Attendance
- Phone and In Person Customer Relation Service
- Loan Processing
- Sales Experience
- Account Management
- Cash Handling
- Bilingual (English/Spanish)
- 401 (K)
- Dental Insurance
- Vision Insurance
- Health Insurance
- Paid Time Off