Digital Automation Application Analyst

We are seeking a Digital Automation Application Analyst in the digital automation group to configure, manage, and maintain the Hyland OnBase Electronic Content Management (ECM) platform for Worthington Steel. This person will be OnBase's primary point of contact, ensure the system’s optimal performance, provide technical support, and develop and implement solutions to enhance business processes. 

Key Duties & Responsibilities

• Maintain the environment of all OnBase applications. Monitor system availability and performance
• Ensure data security and compliance with organizational policies
• Provide end-user support, training, and user job aids for utilizing OnBase Unity and Web clients for over 880 users 
• Discover and document business requirements to develop OnBase solutions
• Utilize OnBase Studio to manage and build new WorkView and Workflow solutions to support business needs
• Work with Konica Minolta IIM business partner and Hyland for technical support issues
• Perform OnBase upgrades according to our defined cadence or evaluate moving to the Hyland Cloud
• Utilize OnBase administration tools to manage our servers and environments: Configuration, Thick Client, Studio, Web Application Management Console (WAMCON), Hyland Unity Management Console, Diagnostics Console, Unity Forms Designer, Advanced Capture Configuration, Unity On-Demand Diagnostics (WorkView and Workflow tracing)
• Responsible for analyzing business processes, conducting complexity analysis, identifying automation opportunities, and collaborate with stakeholders to design and implement UiPath solutions

Critical Skills, Knowledge and Abilities

• Minimum of 5 years' experience with Hyland Certified OnBase Administrator Professional (HCOAP) or Hyland Certified OnBase Administrator Expert (HCOAE) is required 
• Hyland Certified OnBase Workflow certification (HCOWAP or HCOWAE) is highly desired 
• UiPath Experience or UiPath Analyst Certification is bonus
• Knowledge of all OnBase capture processes: optical scanning, DIP, Office Integration, etc.
• Ability to “evangelize” and promote the OnBase solution to business users to reduce paper and electronic files archived in other systems (Outlook, SharePoint, TEAMS, OneDrive, file shares, etc.) to comply with our legal document retention requirements
• SQL development skills beneficial to manage External Autofill Keyword Sets and custom Reporting Dashboard queries
• WorkView development skills are a plus
• Microsoft PowerShell scripting knowledge will be helpful
• Ability to analyze and understand business problems
• Strong written and verbal communication skills
• SharePoint Development experience is a plus
• Technical writing skills to create system and custom solution documentation, user guides, instructions, job aids, etc.
• Acquires and maintains current technical knowledge of relevant product/service offerings as it pertains to document capture, storage, retrieval, electronic workflow, and data and systems integration
• Familiarity with configuring and supporting multiple optical scanners (Konica, Ricoh, etc.)

This position does not support relocation. Applicants should be local to Columbus, Ohio.