What are the responsibilities and job description for the Order Processing Specialist position at WOTM - Partners Professional?
Job Description
Job Description
Schedule :
7 : 15am-4 : 00pm; 45 min lunch
Monday through Friday
Tasks :
Receive purchase orders sent via email.
Pre-audit orders, which includes corresponding with the customer for clarification / answers to questions pertaining to their purchase order.
Generate dealer notices regarding price discrepancies or any other issues requiring clarification.
Process orders – Regular, Project, Standardization, Freight & Warranty, and Marketing Orders.
Reply to all email requests.
Review, label and color code any applicable layout drawings.
Request engineering drawings when required (i.e. : custom products, special electrical needs, etc.) and send to customer for approval. o Verify with production – product availability & production schedule dates.
Retrieve Client Service Quotes when referenced on the customer’s purchase order. o Post-audit orders to ensure accuracy for manufacturing requirements.
Meet required deadlines for closing of production schedules and month end.
Process customer change order requests.
Objective.
Participation is required in regularly scheduled individual Employee Development Meetings with Director of Client Services and departmental meetings.
Participation in seminars will be required when applicable, to maintain and enhance the company image and vision as well as improve individual performance with the department.
Order Processing Specialist will maintain the highest level of integrity for all functions performed (example : working up to company standards within your job function, continuous improvement related to daily activities and ongoing professional development).
All oral and written communication with customers and sales reps will be of the highest professional caliber.
Divisional goal will be 100% customer satisfaction and to exceed customers’ expectations in support of both the company and department
Upon satisfactory completion of the 90-day introductory period, the employee may be eligible to work from home for two days per week.
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.
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