What are the responsibilities and job description for the Shift Manager position at WP Foods?
Job Title: Back of house Shift Leader
A Shift leader directly supports all Zaxby’s managers and team members as an active leader who embodies the Zaxby’s mission statement, core values, and company culture. A BOH Shift Leader is an expert dedicated to creating encore guest experiences thru serving superb quality food in a manner that is fast, presentable, and safe to eat. The job requires an expert level performance of all kitchen stations, food preparation procedures, and cleaning procedures. A BOH Shift Leader is a mentor to less skilled employees and provides constant training to guarantee that correct BOH procedures are continuously practiced. A Shift Leader understands their leadership support role, communicates effectively with employees, and maintains a positive attitude toward management supervision and performance feedback.
Job Activities:
- Manages the flow of food at any rate, always being conscious of acceptable “ticket times “, food waste, and food holding periods.
- Performs each kitchen station with a master skill level.
- Continuously trains and monitors BOH employees to guarantee Zaxby’s standards for high quality food and safe preparation are upheld.
- Accurately prepares any food prep item so the kitchen runs smoothly without bottlenecks.
- Trains others on the proper food procedures and the value of observing FIFO procedures.
- Performs daily, weekly, monthly, maintenance task as requested by management.
- Oversees and assists all BOH employees to complete the BOH checklist by each shift’s end.
- Can perform the Time- Temp Log as requested by management.
Equipment Utilized:
- Conscious of safe usage/storage of all hazardous chemicals used to clean BOH area.
- Knows the correct and safe procedures for using and maintaining kitchen equipment such as fryers, grills, hot holding bins, and any other kitchen equipment.
- Safely uses all other food preparation equipment including knives, peelers, lettuce choppers, tomato and lemon slicer, and any other potentially hazardous objects.
- Properly utilizes and records the thermometer readings for the Time-Temp Log.
General Qualifications Requirements:
- Exemplifies honesty and integrity thru actions and demonstrates a clear alignment with the Zaxby’s mission statement, core values, and company culture to encourage the growth of others, and the building of meaningful relationships.
- Dedicated to customer service excellence.
- Can lead in a fast- paced environment and willingly helps team members at any time.
- Acts as a role model and train/mentor for multiple BOH cooks in a team-based environment.
- Willing to support management goals and continuously practice/teach correct BOH procedures.
- Able to solve minor BOH problems to continue the process of operational productivity.
- Punctual, dependable, and with reliable transportation for completing each assigned shift.
- Understands Zaxby’s safety policies and procedures including necessary MSDS information.
- Must be able to lift 50 pounds and stand for extended periods of time.
