What are the responsibilities and job description for the District Manager position at WP Holdings dba Jimmy John's?
We are looking for a dynamic leader that is ready to lead their team from the front and is not afraid to get their hands dirty. We operate fun, clean, and detailed restaurants with a large emphasis on customer service and a focus on the small things, this adds up to great customer satisfaction.
We believe in taking care of our employees, as when we do this, we also take care of the customer. Providing a safe, fun, and caring workplace is a must!
This is a hard and demanding job, but also rewarding through great pay and benefits, a top tier bonus program, and the idea we treat this as a career, not a job. We are no games, no gimmicks. What you see is what you get, and we expect the same of you.
If you want to serve people, through food and service, be kind to employees to positively impact their lives, and run great numbers that provide more growth and opportunity, apply now and let's chat.
Position Details/Expecations:
Key Responsibilities:
- Leadership and Supervision: Managing and guiding store managers and staff to meet organizational goals.
- Performance Monitoring: Tracking performance metrics, sales targets, and profitability for each location.
- Staffing and Recruitment: Ensuring proper staffing levels, recruiting, and training new employees.
- Budgeting and Financial Oversight: Managing budgets, controlling expenses, and ensuring profitability for all locations in the district
- Customer Service and Satisfaction: Ensuring high standards of customer service and resolving any escalated customer issues.
- Compliance and Safety: Ensuring all locations adhere to company policies, health and safety regulations, and legal requirements.
- Strategic Planning: Developing and executing strategies to increase sales, improve operations, and achieve district goals.
- Reporting and Analysis: Analyzing sales reports, inventory, and operational efficiency to identify areas for improvement.
- Conflict Resolution: Addressing and resolving any internal conflicts, complaints, or operational issues across locations.
Qualifications:
- A minimum of 2 years of JJ's operations experience (or equivalent Quick Serve Restaurant experience) with increasing management responsibility
- Demonstrated knowledge of restaurant operations, standards and strategies
- Track record of developing people for higher levels of responsibility
- Strong analytical and problem solving skills, with experience implementing solutions
- Experience in multi unit operations, often high volume and demand
- Prior experience as an Area or District Manager with JJ's or other QSR Brand
What we provide:
- Competitive pay with performance based bonus structure
- Paid holidays and vacation days
- Paid Health insurance for employee
- Mileage Reimbursement
- Jimmy John's General Manager and District Manager training and certification
- Centralized administration, accounting, payroll and HR support
- Support from executive team and Market Leader
- Teamwork with co-workers and leadership from 30 stores across 3 states
