What are the responsibilities and job description for the Receptionist position at WPAS?
Position: Receptionist
Job: Under the general supervision of the Department Manager/Supervisor this position phone and visitor support to all Departments in the Company.
Job Duties:
- Independently operate the telephone console in a professional and timely manner.
- Attends to the high volume of calls while taking messages and forwarding appropriately.
- Perform routine clerical duties while assisting any visitors in the lobby area.
- Perform duties with a calm and professional demeanor toward all clients, vendors and internal personnel.
- Welcome all visitors with a positive manner.
- Ensure the lobby and reception areas are tidy and presentable.
- Maintain and manage office security by following safety procedures and controlling access to the back offices.
- Perform clerical assistance for other departments to include stuffing envelopes, drafts and customer’s informational material.
- Train any new employees on the receptionist job duties.
- Perform basic clerical duties such as filing, photocopying and transcribing under the guidance of the supervisor.
- Performs other duties as assigned
Minimum Qualifications:
- 1 year within a Receptionist role or 2 year of general office experience.
- Working knowledge of basic office equipment
- Proven track record of positive interpersonal communications with internal and external clients
- Demonstrated ability to keep calm and positive within all communications.
- Proven ability to accurately and timely review and edit documents.
- Utilize computer and phone systems to be able to effectively perform the essential functions of the position.
- Previous experience utilizing Microsoft office software
- High school diploma or G.E.D
Preferred Qualifications:
- Some college level courses
- 2-3 years of experience within a corporate environment answering a high volume of calls.
Physical/Mental Requirements:
- The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.
- While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. WPAS is an equal opportunity employer. We celebrate diversity and strive to continually create the most inclusive work environment for all our employees.
Job Type: Full-time
Pay: $14.21 - $15.72 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Referral program
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $14 - $16
