What are the responsibilities and job description for the OnBase Systems Administrator position at WPS Health Solutions?
Role Snapshot
As an OnBase Systems Administrator, you will be working in a team that function as application owners that support COTS (Commercial Off The Shelf) solutions end to end. This will involve monitoring and managing the daily health of the systems, assisting or leading installations/upgrades, researching security resolutions, and resolving customer incident reports, investigating proactive solutions.
Salary Range
$80,000 - $110,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.
Work Location
We offer remote work in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
**This role may require some work out of our Madison, WI headquarters; first consideration will be individuals located near Madison Wisconsin to take advantage of Hybrid collaboration.
***Employees within 45 miles of WPS Headquarters will be expected to attend onsite events such as monthly Impact Conversations with leadership.
In this role you will:
- Possess effective communication skills: Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff, management, vendors, and other stakeholders. Able to influence others through explanation of facts, policies, and practices. Able to effectively explain technical subject matter to non-technical audiences.
- Enjoy building something new: You want to play an active role in evolving multiple OnBase instances to support highly complex business processes, collaborating with senior team members and other IT teams. You have a passion for assessing current processes and identifying potential system enhancements to improve customer use of financial data.
- Works independently with general supervision.
- Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
- Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.
What will I gain from this role?
- Experience working in a thriving and ever-evolving Agile SCRUM based environment to work on a diverse team.
- Working with an advanced technology team supporting highly visible solutions to meet ever growing business functional demands.
- Growing within an environment of hardworking individuals with diverse backgrounds and skillsets.
- Experience working on a highly complex OnBase enterprise platforms(multiple instances).
- Driven to provide in-depth root cause analysis, design, and support for department systems.
- Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries.
Minimum Qualifications
- U.S. Citizenship is required for this position due to Department of Defense restrictions.
- Bachelor's Degree in related field or equivalent post high school and/or related work experience.
- 3 or more years of related work experience as an OnBase administrator or in a similar position.
Preferred Qualifications
- Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.
- Proficient in writing SQL Statements in a relational database and able to query and modify data and table structure in a relational database.
- Knowledge and understanding of reports creation using Business Intelligence (BI) or other reporting tools.
- Hyland OnBase Certified System Administrator (OCSA) and Hyland OnBase Certified Workflow Administrator (OCWA) certifications desired.
Remote Work Requirements
- High speed cable or fiber internet
- Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
- Please review Remote Worker FAQs for additional information
Benefits
- Remote and hybrid work options available
- Performance bonus and/or merit increase opportunities
- 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
- Competitive paid time off
- Health insurance, dental insurance, and telehealth services start DAY 1
- Employee Resource Groups
- Professional and Leadership Development Programs
- Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)
Who We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition
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Salary : $80,000 - $110,000
