Fashion Boutique Manager

Wrabyn Boutique is a women's fine apparel and accessory boutique located in West Annapolis. We are looking for a store manager to join our talented team!

We are seeking a Store Manager to join our team at Wrabyn. In this integral role, you will oversee daily operations, enhance sales performance, and manage a successful team to deliver exceptional shopping experiences to our clients. Your leadership will contribute to the success of key business initiatives while upholding company standards.

Job responsibilities

Key Responsibilities

Sales and Business Development

• Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
• Responsible for achieving quantitative targets through strategic planning, identifying client and VIC opportunities.
• Act as a brand ambassador and reflect an elevated brand image while managing VIC initiatives at all times.
• Maintain ongoing communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
• Evaluate market trends and perform competitive analysis to identify areas of potential sales growth while leveraging available resources.
• Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.
• Ensure achievement of quantitative targets by analyzing results, verifying monthly activities, and leading team meetings.

Team Management

• Collaborate closely with the Assistant Store Manager to oversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.
• Provide effective guidance, coaching, and feedback to all members of the team to foster professional growth and a productive work environment.
• Create career development plans and identify opportunities of growth for all team members.
• Participate in the scouting and selection of new team members by collaborating with HR partners.
• Lead team meetings to provide store performance updates and emphasize key priorities.

Operations

• Enhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.
• Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
• Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
• Responsible for reporting store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.
• Manage store expense related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.
• Oversee proper execution of internal procedures, administrative tasks, and operational activities.
• Oversee various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
• Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.
• Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
• Responsible to report store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.

Skills and Abilities Required

• Experience in Management in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent communication, analytical, leadership, and problem-solving skills.
• Energetic, passionate, and results-oriented with experience managing a high-volume store.
• Strong knowledge of sales, operations, and inventory.
• Ability to travel and work weekends.
• Ability to lift and move up to 40 pounds.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance

Shift:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Management: 3 years (Required)
• Retail: 1 year (Required)

Ability to Commute:

• Annapolis, MD 21401 (Required)

Ability to Relocate:

• Annapolis, MD 21401: Relocate with an employer provided relocation package (Required)

Work Location: In person

Salary : $65,000 - $85,000