What are the responsibilities and job description for the Head of Operations position at Wrench?
Overview
Wrench Group is focused on operational expansion and excellence with all of our partner brands and with this comes the opportunity to onboard talent that is focused on ensuring the efficient delivery of services, the optimization of resources, and the achievement of exceeding our customer's expectations. With this, we are seeking Operational leaders who will drive excellence across service delivery, workforce management, and operational performance to achieve company goals starting in our Southeast markets.
We are a national leader in home repair, replacement, and maintenance services specializing in heating, ventilation and air conditioning, plumbing, water, and electrical services. Our partner locations have developed strong reputations with brands that date back to the 1940s. At Wrench Group, we are a group of like-minded individuals focused on achieving the highest customer satisfaction possible through our strong network of technicians, sales, customer service, and support staff. Our business model looks to partner with organizations that have great leadership and proven winning cultures. The focus is supporting businesses that already have a proven track record to help them accelerate growth and deliver customer thrill at every touchpoint.
What will you do?
Strategic Leadership :
- Develop and execute operational strategies aligned with organizational goals in HVAC, plumbing, and electrical service sectors.
- Analyze market trends and operational data to identify opportunities for growth, cost savings, and efficiency improvements.
- Collaborate with executive leadership to set business priorities and establish long-term objectives.
Operational Excellence :
Team Development & Leadership :
Financial & Performance Management :
Customer Focus :
Regulatory Compliance & Safety :
Do You have what it Takes?
