What are the responsibilities and job description for the Field Technician- MA position at WrenUSA?
About The Role
We are seeking a dedicated and detail-oriented Field Tech to join our team in the Springfield MA area. In this essential role, you will provide expert home measurement services, including measuring rooms and templating for quartz countertop installations, ensuring accuracy and efficiency in every project.
Compensation:
- Base Salary: $50,000 per year with On-Target Earnings of $64,000
- Monthly performance-based bonus
- Company vehicle provided for work-related travel
Responsibilities:
- Visit customer homes to take precise measurements of kitchens and other spaces and create technical drawings of their layout using our proprietary planning software.
- Use advanced laser measuring devices to capture precise dimensions for Wren quartz countertop installations.
- Assist the retail team by coordinating appointments, gathering relevant design requirements, and inspiring customers.
- Provide exceptional customer service by maintaining professionalism and ensuring customer satisfaction during each visit.
Training & Upskilling:
- Receive comprehensive training on our products, systems, and advanced measuring technology to ensure your success.
- Ongoing upskilling opportunities to advance your knowledge and career within the company.
- 4-week extensive training program including online and in person.
About You
What You Will Bring to Wren:
We are looking for driven, detail-oriented individuals who thrive in client-facing roles and are committed to delivering top-level service. Strong communication skills are crucial, as you will collaborate with both team members and customers to ensure smooth operations and exceptional customer satisfaction. You should be confident in managing your schedule and appointments efficiently, while maintaining clear, professional communication throughout.
What Wren Offers:
- Full-time position with a competitive base salary
- Performance-based bonus
- Health, dental, and vision insurance
- 15 days of PTO, paid sick days, and 8 federal holidays
- Fully paid training to set you up for success
About The Company
At Wren Kitchens we offer affordable luxury kitchens, proudly manufactured in the USA. We are more than just a kitchen manufacturer; we know that the kitchen is the heart of the home, where families gather, meals are shared, and memories are made.
Our unprecedented growth in the USA means that we are actively seeking outstanding individuals to join our measure tech teams. If you're passionate about making a difference, and thrive in a collaborative environment, then Wren Kitchens is the place for you.
Don't miss out on this opportunity to be part of something extraordinary – join Wren Kitchens and shape your success!
Salary : $50,000
