License Center Specialist

General Definition of Work

Essential Functions

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions

• Handles a variety of motor vehicle transactions including transfers of title, driver's license renewals/replacements, renewal of tabs, clear deficiencies, address and name changes, dealer transactions; enters transactions in MNDRIVE; administers eye exam; takes pictures; collects fees.
• Analyzes motor vehicle, boat, snowmobile, ATV, OHV, OHM transactions and verifies correct information or documents are included.
• Verifies, processes, and collects fees for hunting or fishing license applications.
• Communicates professionally with other government agencies; communicates processes and requirements with public and other departments; resolves problems and provides solutions.
• Performs accounting duties including balancing monies received; records credit card transactions.
• Assists with the budget process by maintaining office records and data.
• Prepares financial and motor vehicle reports.
• Packages and sends reports, titles, renewals, and other transactions for mailing.
• Trains employees on procedural changes.
• Performs other duties and activities as assigned.

Minimum Qualifications & Knowledge, Skills and Abilities

Education and Experience
High school diploma or GED and two years of experience in administrative support with public walk-in contact and cash handling/balancing, or equivalent combination of education and experience. Previous experience as a Motor Vehicle Clerk preferred.

Special Requirements
Requires the ability to type 30 words per minute.
U.S. Citizenship
Certified Deputy Register Clerk within six months of hire.
Title Certification through the Department of Public Safety within six months of employment.
Homeland Security Background Check within six months of hire.
State and Federal DL Certification to comply with Real ID/Enhanced Driver's License within six months of hire.
Data privacy training for accessing State databases within six months of hire.
A valid driver’s license or evidence of equivalent mobility is required upon hire.

Knowledge, Skills and Abilities
Knowledge of, or ability to learn, County government work flows and processes; thorough knowledge of general laws and administration of motor vehicle and drivers licensing; knowledge of basic office procedures; skill in the use of standard office equipment; including computer and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read and understand technical documents specific to the activities; and writing skills sufficient to compose a variety of letters, reports and forms; interpersonal skills sufficient to exchange and/or convey information, receive work direction and maintain effective working relationships; ability to perform data entry into various databases; ability to learn and use computer systems and programs used to administer office programs; ability to format and prepare basic business communications; ability to apply program policies and guidelines related to office programs; ability to perform math calculations to calculate fees; ability to deal effectively with demanding/challenging individuals; ability to maintain a high level of confidentiality regarding sensitive information; ability to pay attention to detail and effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

Physical Requirements

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires standing, sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires walking, reaching with hands and arms and repetitive motions and occasionally requires stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a very quiet location (e.g. park trail, storage or file room).

Wright County offers an exceptional benefit package including vacation, sick leave and holiday pay. Also included in this benefit package is health, preventative dental and life insurance; medical and dependent care reimbursement accounts (Section 125 Plan); deferred compensation plan and Public Employees Retirement (pension).