What are the responsibilities and job description for the Hotel General Manager position at Wright Investments?
General Manager
Fairfield Inn & Suites | Collierville, TN
Are you a passionate hospitality leader ready to drive results, inspire a team, and lead with purpose? We’re looking for a seasoned General Manager to take the helm at our Fairfield Inn & Suites in Collierville, TN, a well-positioned property in one of the area’s fastest-growing suburban markets.
About the Role:
As General Manager, you’ll be the face of the hotel—responsible for overall operations, guest satisfaction, financial performance, and team development. You’ll work closely with our corporate team to ensure the hotel delivers strong results and upholds the standards of the Fairfield brand.
Key Responsibilities:
Lead day-to-day hotel operations with a focus on service, cleanliness, and operational efficiency
Drive financial results by actively managing revenue, expenses, and profitability
Build and develop a high-performing team with a strong culture of accountability and engagement
Ensure guest satisfaction scores meet or exceed brand expectations
Oversee sales and marketing efforts in partnership with corporate support
Manage capital planning, property upkeep, and brand compliance
Communicate proactively with ownership and corporate support teams
What We’re Looking For:
3 years of hotel general manager experience (select-service experience preferred)
Proven track record of improving service scores and financial performance
Strong leadership and team-building skills
Hands-on, solutions-focused mindset
Familiarity with Marriott systems (e.g., MARSHA, FOSSE, GXP) a plus
Ability to thrive in a fast-paced, guest-centric environment
Why Wright Investments?
We’re a Memphis-based hospitality company with a strong culture, a collaborative spirit, and a commitment to doing things the right way. We support our leaders with the tools, training, and freedom they need to succeed—and we’re invested in helping you grow.
