What are the responsibilities and job description for the Account Manager position at Wright Outdoor Solutions?
Job Title: Account Manager/Complete Tree Care and Plant Health Care
About Wright Outdoor Solutions:
Wright Outdoor Solutions offers indoor and outdoor services to residential and commercial customers and their communities across the Midwest. These services include tree care, landscaping design install and maintenance, interior plant design and maintenance, lawn care, holiday lights and décor, snow and ice management, and mulch. Our operations are guided by a set of values: safety, integrity, excellence, respect, teamwork, innovation, and family. We abide by the highest ethical standards, knowing customer satisfaction is our first priority, and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our culture since becoming employee-owned in 2002. As our company continues to grow, new opportunities are becoming available.
Job Summary:
The Account Manager is responsible for generating sales opportunities and achieving sales targets while working under the direction of the Operations Manager. They engage with clients, understand their needs, and develop tailored solutions to foster strong relationships. The role also involves collaborating with the operations team to strategize and implement effective initiatives, ensuring alignment with overall business objectives. Strong communication skills and a results-driven mindset are essential for this position.
Essential Job Duties:
- Must have strong product knowledge and confidently demonstrate how services align with customers wants and needs
- Develop rapport with customers and act as an ongoing point of contact
- Generate sales opportunities and maintain current accounts to meet and/or exceed annual sales goals established by company
- Prioritize workload, establish and meet goals and deadlines, and assess progress for assigned work
- Establish good communication and a positive working relationship with Clients, managers, and crew members
- Collaborate with operations team and effectively communicate the project scope and design
- Maintain regular and punctual attendance at work and meetings
- Comply with applicable federal, state, and local laws, rules, and regulations
- Ensure that all work is performed in accordance with industry and company standards
Other Duties:
- Uphold the values of Wright Outdoor Solutions which includes safety, integrity, excellence, stewardship and family
- Perform other duties as related or assigned in all service areas of Wright Outdoor Solutions
Knowledge, Skills & Ability Requirements:
- Excellent communication skills and ability to represent the company
- Ability to work independently or as part of a team in a fast-paced environment
- Maintain a valid driver’s license with a clean record
- Availability to work weekends and occasional overtime during peak periods
- Flexibility to adjust schedule based on client needs and deadlines
Education, Certification & Experience Requirements:
- Must have an extensive background and knowledge of the complete tree care and plant health care industries related to job responsibilities
- ISA certification or ability to get within 90 days
