What are the responsibilities and job description for the Regional Manager position at Wright Resources?

GENERAL DUTIES

This position directs and coordinates activities of Residential Property Management. This person oversees servicing property management accounts and is responsible for all actions that involve or influence the properties the company manages. He / she is accountable to both the Owner and the Company. It is the duty of the Regional Property Manager (RPM) to see that the properties, within the assigned portfolio, operate in a manner that will produce the Owners’ desired results (objectives). It is the responsibility of the RPM to oversee the physical and financial administration of all of the properties to ensure that they are operated in a manner consistent with the policies and procedures of our client and to recommend changes as required in order to improve the efficiency of the properties’ operations.

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Other general duties include :

PLANNING : Creates an innovative management plan that describes the anticipated operation of the property during the next year.
ORGANIZING : Organizes the operation of the Department to produce expected results. Establishes performance goals for the Property / Community Managers and other supervisory personnel so that each job is directed, with teamwork, toward the objectives of the Department.
STAFFING : Selects, trains and motivates property personnel.
DIRECTING : Provides support and direction to Property / Community Managers who have the responsibility for the day-to-day operation of the properties.
CONTROLLING : Oversees collection of income and the management of expenses so as to produce the maximum economic benefit to the property and the company.
OPERATING : Administers day-to-day implementation of a standard operating procedural manual.
ANALYZING : Analyzes the operating results of the properties in relationship to budget. Makes recommendations for adjustments to the plan, as needed.
COMMUNICATIONS : Keeps Owners advised of significant operational problems and deviations from the management plan where required.

SPECIFIC DUTIESFINANCIAL

Supervise the preparation of annual and long range capital improvement budgets, approve same, and ensure their timely submission.

Supervise the negotiations for all contract labor and materials required for each property and ensure that all costs for such services are within the guidelines of the management agreement and the budgetary guidelines of the properties, and / or have been approved by the appropriate parties.

Review and personally approve all purchases in excess of threshold as per policy and up to the guidelines of the management agreement.

Monitor the Financial Budget / Actual Comparison Report with Community Manager and / or Property Manager to ensure the financial integrity of the property is maintained on an ongoing basis.

Aids in developing management plans and budgets and supervises their implementation annually.

COMPLIANCE

Ensure that all occupancy agreements, tax credit matters, affirmative fair housing, ADA, etc. are in compliance with requirements of state and federal statutes as well as those of any governmental agency (HUD, MSHDA, Rural Development, IRS).

REPORTING

Coordinate, collect, review and forward all operating reports to individual owners, lenders and government agencies as required.

PERSONNEL

Recruit, hire, develop, supervise, and motivate all staff, evaluate, coach / disciplinary action and terminate and / or approve in conjunction with Property Manager / Community Manager of on-site staff and other key personnel when necessary.

BUSINESS DEVELOPMENT

Identify and develop new business opportunities for the Company. Solicit and become familiar with owners of properties that qualify as potential property management accounts in his / her geographical area.

PROFESSIONAL DEVELOPMENT

Develops his / her professional abilities :

Attends and passes advanced educational courses and seminars.

Maintains a real estate license.

Participates in Company educational offerings.

QUALIFICATIONS

Foster quality relationships – treat each other, our clients (owners & developers), our customers (residents), and our lenders and suppliers with respect, open and honest communication, fairness and politeness. Strong communication skills required.

Ability to hire and reward people who display integrity, honesty and caring behaviors in dealing with others.

Teach, encourage, and model teamwork and tolerance. Strong management and leadership skills with a group of at least ten (10) people.

Seek to continuously improve by sharing knowledge, maintain own self-development plan and improving the quality of our systems.

Ability to work independently and as part of a team (Acts as a liaison between site manager and support center).

Strive to be good stewards of our corporate resources.

Ability to do what is right – even when that is in conflict with doing what is easy or more profitable.

Knowledge of company policy and procedures, Fair Housing Laws, and particulars of governing agencies where applicable (RD, HUD, MSHDA, Tax Credit, and City and State Ordinances).

Knowledge of site team’s responsibilities including maintenance and preventative maintenance.

Maintains an organized and effective filing system.

Computer skills and / or knowledge of our programs.

Ability to travel distances with some overnight stay.

Real Estate Salesperson License or working towards gaining license.

Strongly recommend Certified Property Manager Designation or working toward.

Successfully managed properties with significant operational problems.

Ability to handle high degree of pressure and multiple tasks.

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