What are the responsibilities and job description for the Field Service Engineer position at Wright Technical Services?
Job Description
Job Description
Wright Technical is supporting an integrator client in the industrial pipe and tubing space in need of a field service engineer to join their growing team. Individual will provide technical support, including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment.
JOB DESCRIPTION
- Provide technical support, solve problems, maintain systems, and deliver a consistent, positive customer service experience.
- Work independently on programming, debugging, integrating, testing, and installations.
- Conduct industrial troubleshooting in electrical, wiring, PLC, HMI, robot logic / path programming, and networks.
- Meet challenging project timelines and budgets.
- Travel as required for installation, start-up, or field support.
- Communicate effectively to provide detailed reports and updates.
- Assist in-house customer service support (phone, email, training, etc.).
- Ensure all documentation is completed in a timely manner per ISO requirements.
- Identify opportunities for preventative maintenance, training, and service support with customers.
REQUIREMENTS
