What are the responsibilities and job description for the Client Service Representative position at Wrightstown Veterinary Clinic?
Wrightstown Veterinary Clinic is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a part-time position, with a 2/5s and 2/10s schedule and availability needed Monday, Tuesday, Wednesday, Friday.
Part-time benefits and compensation:
- Compensation: $16-$18/hour, based on experience and skillset
Minimum qualifications and skillset:
- 1-3 Years of client service experience
- Previous veterinary experience is a plus!
- Proficiency in the following skills:
- Collaboration with other team members
- Managing phone lines
- Booking appointments
- Setting up new clients and patients
- Over-the-counter sales
- Financial transactions
At Wrightstown Veterinary Clinic, we pride ourselves on being more than just a pet care facility; we're a passionate team dedicated to providing exceptional veterinary services with a personal touch. With state-of-the-art technology and a commitment to ongoing education, we ensure that every furry friend receives the highest standard of care. Our welcoming atmosphere and individualized approach make us a trusted partner in your pet's health journey.
Salary : $16 - $18
