What are the responsibilities and job description for the Content analyst (contract) position at writer.com?
About Writer
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work.Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails.Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.About this roleEvery company grows differently, and we grow when we help our users write better, faster.As a Content Analyst, you’ll work closely with our AI / NLP, product, and solutions engineering teams to help us maintain a high level of quality in the content generated by features and models.We’ll rely on your editorial mindset and customer-centric thinking to make sure we’re delivering content at an enterprise-level of quality.You'll be reporting to our Director of Customer Language Engineering.???? Your responsibilitiesPut on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs
Provide a thorough analysis of model and feature outputs to help us improve quality
Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production
Clearly communicate your findings to various stakeholders, including AI / NLP, product, and solutions engineering
As needed, produce reports and statistical analysis to summarize your findings in a digestible format
Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers
Help us build up and scale our content QA processes and capabilities
Is this you?2 years working in a content review, copywriting, or editorial capacity
A deep love for words, language, and writing
Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing
Has an interest in AI and NLP technologies, including large language models (LLMs)
Can think strategically but loves to get into the details of the product and how it works
Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc.
Not afraid to speak their mind while contributing to a culture of openness and frank talk
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