What are the responsibilities and job description for the Senior learning experience designer, partner enablement position at writer.com?
About Writer
Interested in this role You can find all the relevant information in the description below.
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work.
Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.
About this role
Can you build and teach world-class learning experiences? Do you love a challenge? Are you a professional who balances polish with iterative, fast-paced grit? We want to talk to you!
Writer is looking for a Sr. Learning Experience Designer to empower our partners via interactive, engaging learning experiences, both live and on-demand. For this role, we’re looking for a creative and polished learning experience designer who excels at ideating, developing and delivering learning products.
You’ll play a pivotal role in creating compelling partner certification experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.
What You'll Do
- Create learning journeys for partners to up-level their sales and technical skills.
- Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.
- Partner with cross-functional teams to up-level existing education for technical and sales partner personas.
- Identify and fill gaps in our learning materials.
- Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.
- Use research-informed instructional strategies to design content.
- Build an assessment and feedback culture that informs decisions with data.
- Craft strong relationships across stakeholders.
What You’ll Need
Partner or customer learning in enterprise software
Note
Benefits & perks
Home office setup, cell phone, internet
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.
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