What are the responsibilities and job description for the Office Coordinator, Plaza del Lago & Edens position at WS Development?
Overview:
As an office coordinator, you’ll play a crucial role in the day-to-day operations of two vibrant, neighborhood-centric properties. In this role, you will contribute to the growth and success of Eden’s Plaza and Plaza del Lago by working closely with the General Manager and maintenance teams to ensure seamless operations.
What’s exciting about this position? You’ll be at the forefront of creating a welcoming environment for tenants, vendors, and community partners. As the first point of contact, your excellent customer service and problem-solving skills will directly contribute to the satisfaction of everyone involved with the properties. No two days are the same—whether you're managing contractor schedules, addressing tenant inquiries, or collaborating on community-focused projects, you'll see firsthand how your efforts help these properties flourish.
In addition to providing essential administrative support, you'll have the rewarding opportunity to watch these properties grow, contributing to the success of neighborhoods around us. If you're a people person who loves to stay organized and embrace challenges, this role is the perfect fit for you.
Key Position Accountabilities:
- Provide general office duties including mail distribution, screening and routing of telephone calls, responding to general inbox email inquiries and receiving guests, communicating with management and security, as needed.
- Ensure office space and equipment is properly maintained including office supply inventory.
- Develop office procedures/processes and establish and maintain all necessary records, files and reports as required for day-to-day property management, including, but not limited to, calendars, meeting agendas, and tenant, vendor and contractor files.
- Maintain and update property tenant manual.
- Conduct various accounting functions at the property level including invoice processing, new vendor setup, utility switchovers, and gift certificate processing.
- Implement and maintain information for corporate databases including, but not limited to, contracts, insurance documents and contact lists.
- Keep informed and up to date on all operations and marketing activities, events and special projects and provide support, as requested.
- Take regular property walks and provide follow-up items with onsite team members.
- Interface with tenants, vendors, contractors and cross-functional team members. Build an excellent rapport with tenants through frequent, in-person contact.
- Respond to requests for information from Corporate, tenants and management in a timely fashion; must be adept at prioritizing these tasks.
- Must be flexible and available to work occasional evenings and weekends, depending on scheduled events.
Education and Experience:
- College degree (or equivalent experience) with 3-5 years business experience.
- Strong organizational and problem-solving skills.
- Can-do attitude, initiative, humility, and strong work ethic.
- Ability to handle multiple projects simultaneously and an adaptability to change.
- Good oral, written, and interpersonal skills; bilingual language skills a plus; English speaking skills a must.
- Proficiency in computer skills, including Microsoft Office, Word, Excel, Teams, PowerPoint and Outlook.
- Experience with WordPress a plus.
- Must be able to work independently and meet deadlines.
- Must have discretion and ability to keep sensitive information strictly confidential.
