What are the responsibilities and job description for the Laundry Attendant Hotel Full Time)-Hampton Inn & Suites Tulare( position at WS Management?
POSITION SUMMARY
The Laundry Attendant maintains a constant supply of clean linens for the hotel. Performs all stages of linen processing including collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes) ironing, folding, storing, and delivering. Maintains organization and sanitizing or the laundry machinery and laundry area.
This is a nonexempt (hourly paid) position.
DUTIES AND RESPONSIBILITIES
- Demonstrates knowledge and commitment to company's mission, values and standards of ethical behavior and outstanding customer service both internally and externally.
- Models a positive and professional image that emulates the organization's mission and encourages a spirit of cooperation with co-workers. Provides support to co-workers and promotes teamwork by sharing information useful to achieving desired results.
- Ensures that all employees are treated fairly, with kindness, dignity, and respect.
- Complies with all company and departmental policies and procedures.
- Retrieve linen and towels from guest rooms, public spaces, and other areas of the hotel as directed.
- Sort, load, unload, fold, and press linen and other items according to hotel standard and company expectation.
- Operate washing, drying, and pressing equipment according to instruction, following all applicable safety standards and using PPE if necessary.
- Always maintain cleanliness and organization of laundry room.
- Inspect linen and towels for stains, tears, or other imperfections to ensure guest satisfaction. Report or log deficiencies to the Executive Housekeeper, Housekeeping Supervisor or General Manager immediately.
- Effectively communicate with hotel departments to ensure guest satisfaction.
- Always maintain professionalism consistent with hotel and company expectations.
- Secure and maintain custody of equipment, keys, and supplies.
- Properly handle, label and store cleaning supplies.
- Assist with monthly linen inventory.
- Ensure proper storage and security of the laundry area and supplies at all times.
- Always maintain positive guest relations, friendly and professional communication, and excellent guest service.
- Respond to guest requests and inquiries immediately.
- Responsible for thoroughly cleaning / sanitizing laundry to be guest ready and returning laundered items to housekeeping or other departments within specified time and accuracy per brand standards and best practices set forth by management.
- Replenish laundered items according to operational standards.
- Report any discrepancies or department needs to the General Manager.
- May assist in providing training to new or existing staff with training needs as directed by management.
- Performs other duties as required, including cross training.
The above listing of duties and responsibilities is not intended to be all-inclusive but rather to serve as a description of the range of duties and general nature of the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
KNOWLEDGE, SKILLS, ABILITIES & QUALIFICATIONS
The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
We are an equal opportunity employer and make employment decisions without regard to membership in any protected class. If I need any accommodation in order to do the activities, duties, and / or responsibilities listed in this job description, understand that it is your responsibility to notify the Corporate Human Resources Director of that need so the company may review and consider if a reasonable accommodation is possible. Those who are ineligible to work in the United States and provide legal and current I9 documents will not be considered.
Salary : $17 - $17
