What are the responsibilities and job description for the Warehouse Operations Specialist position at WSI Supply Chain Solutions?
Job Responsibilities
- Audit processes from Inbound to Shipping to ensure 100% quality and service delivery
- Perform daily completed order audits to monitor and evaluate quality metrics
- Document quality metrics and performance data to track and report back to leadership
- Ensure customer receives correct product ordered in required packaging
- Verify integrity of product packaging when shipped
- Check and document packers' work to ensure highest quality product sent to consumers
- Ensure accurate and complete paperwork/EDI required by customer
- Assist in handling customer-facing direct issue resolution