Carrier Account Manager

As a Carrier Account Manager, you will play a high-impact role, driving new business growth by engaging with customers through phone and email. We are looking for high-energy, results-driven individuals who love to sell and thrive in a fast-paced, competitive environment. You will manage the entire sales cycle, including prospecting, relationship building, customer service, and operations. Equipped with the necessary tools and resources, you will have the autonomy to develop and execute an entry strategy targeting truckload (TL) and less-than-truckload (LTL) customers. This salary plus uncapped commission position will report to the Director of Transportation. You will need to be located in or near Neenah, Wisconsin, or Dallas, Texas.

DUTIES AND ACCOUNTABILITIES:

• Develop, maintain, and grow relationships with both new and existing clients
• Prospect, generate leads, and land new accounts while expanding opportunities with current customers
• Learn how to sell, negotiate, and close customers in a competitive, fast-paced environment
• Utilize cutting-edge tools to track leads, manage your pipeline, and stay ahead of the competition
• Collaborate with a variety of teams ensuring smooth transactions and world-class service
• Identify opportunities to improve our offerings, value proposition, and sales cadence
• Develop creative approaches to onboard, retain, and grow new customer accounts

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong relationship-building and customer service skills – you love connecting with people and solving problems.
• Excellent verbal and written communication skills – confidence is key.
• Money-motivated – if you want uncapped earning potential, this is the role for you!
• Fearless cold caller – assertive, positive, and persistent.
• Highly competitive – you thrive on winning and achieving goals.
• Resilient and adaptable – rejection doesn’t slow you down.
• Self-motivated with strong time management and organizational skills – you take ownership of your success.
• Thrives in a fast-paced environment that requires problem-solving and decision-making.
• Ability to work independently and in a team setting.

PREFERRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree OR relevant freight brokerage experience.
• Recent graduate or 1-2 years of experience – no experience? No problem! If you have the right drive, we’ll train you.
• Previous experience in freight brokerage or logistics preferred but not required.

PHYSICAL CAPABILITIES AND REQUIREMENTS

• Ability to sit or stand for extended periods, up to 8 hours per day, at a desk in front of a computer screen.
• Proficient use of a keyboard, mouse, and monitor, as well as the ability to type, scroll, and click efficiently.
• Occasional light lifting and carrying of objects up to 20 pounds, such as office supplies or small equipment.
• Ability to move within an office, including occasional walking, bending, reaching, and climbing short flights of stairs.
• Clear communication, both verbal and written, including phone conversations, virtual meetings, and face-to-face.
• Adequate vision to read documents, use computer screens, and navigate office space.
• Ability to work in an environment with moderate noise, such as printers, telephones, and office conversations.

BENEFITS AND TOTAL REWARDS

• Competitive wages, and opportunities for advancement.
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
• Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required).
• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.

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