What are the responsibilities and job description for the Carrier Sales Representative position at WSI (Warehouse Specialists, LLC)?
As a Carrier Sales Representative, you’ll play a critical role in keeping freight moving efficiently while driving business growth and profitability. This is a high-energy, fast-paced, and competitive role perfect for individuals who love to sell, negotiate, and build relationships. This salary plus commission position will report to the Director of Transportation. You will need to be located in/near Neenah, Wisconsin, or Dallas, Texas.
DUTIES AND ACCOUNTABILITIES:
DUTIES AND ACCOUNTABILITIES:
- Prospect, negotiate and develop a network of reliable carriers through calls, emails, referrals, and lead generation.
- Meet or exceed individual and team goals while ensuring freight is picked up and delivered on time, every time.
- Gain expertise in carrier supply and demand, spot market pricing, and industry trends.
- Learn and track freight networks to align the right carriers with the best opportunities.
- Use our industry-leading platform to optimize load planning, dispatching, tracking, and problem-solving.
- Proactively manage load scheduling, tender acceptance, tracking, and troubleshooting to ensure high service levels.
- Be a trusted advisor to carriers, advocating for their needs while maximizing efficiency and profitability.
- Provide tracking and shipment status updates to support customer requests and expectations.
- Strong relationship-building and customer service skills – you love connecting with people and solving problems.
- Excellent verbal and written communication skills – confidence is key.
- Money-motivated – if you want uncapped earning potential, this is the role for you!
- Fearless cold caller – assertive, positive, and persistent.
- Highly competitive – you thrive on winning and achieving goals.
- Resilient and adaptable – rejection doesn’t slow you down.
- Self-motivated with strong time management and organizational skills – you take ownership of your success.
- Thrives in a fast-paced environment that requires problem-solving and decision-making.
- Ability to work independently and in a team setting.
- Bachelor’s degree OR relevant freight brokerage experience.
- Recent graduate or 1-2 years of experience – no experience? No problem! If you have the right drive, we’ll train you.
- Previous experience in freight brokerage or logistics preferred but not required.
- Ability to sit or stand for extended periods, up to 8 hours per day, at a desk in front of a computer screen.
- Proficient use of a keyboard, mouse, and monitor, as well as the ability to type, scroll, and click efficiently.
- Occasional light lifting and carrying of objects up to 20 pounds, such as office supplies or small equipment.
- Ability to move within an office, including occasional walking, bending, reaching, and climbing short flights of stairs.
- Clear communication, both verbal and written, including phone conversations, virtual meetings, and face-to-face.
- Adequate vision to read documents, use computer screens, and navigate office space.
- Ability to work in an environment with moderate noise, such as printers, telephones, and office conversations.
- Competitive wages, and opportunities for advancement.
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
- Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required).
- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.