Fulfillment Warehouse Facility Manager

We are hiring a Facility Manager to oversee our Fontana, CA, fulfillment center. We are rapidly growing this high-turn omnichannel fulfillment center and are seeking a leader with operational experience who will combine skill in process and systems with hands-on coaching and enthusiasm for taking on big challenges. This full-time salaried position is located on-site at our Fontana, CA, location, and will report to the Director of Operations for this facility.

DUTIES AND ACCOUNTABILITIES:

• Oversee daily fulfillment center operations, including receiving, putaway, picking, packing, shipping, and inventory management.
• Continuously analyze workflows, identify bottlenecks, and implement process improvements to maximize efficiency and productivity.
• Track and analyze key performance indicators (KPIs), such as order and inventory accuracy, on-time shipping, and dock-to-stock time. Utilize data to identify areas for improvement and drive operational excellence.
• Develop a team of leaders and high performers.
• Actively monitor and optimize KPIs and financial performance.
• Leverage data analytics and automation tools to optimize workflows and decision-making processes.
• Actively monitor and manage operating budget, including expenses for labor, equipment, and supplies.
• Maintain a safe and organized warehouse environment, ensuring compliance with all safety regulations and company policies.
• Foster a culture of continuous improvement, encouraging innovation and problem-solving to enhance operational efficiency.
  
  

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

• Excellent written and verbal communication skills, responsive to email and phone calls.
• Willingness to learn and be innovative to explore new strategies.
• Ability to work weekends when needed – this operation is 7-days/week.
• Skilled and trained in continuous improvement and problem-solving techniques.
• In-depth knowledge of warehouse processes, inventory management principles, and distribution operations.
• Strong analytical skills and a data-driven approach to decision-making. Ability to interpret data, identify trends, and implement data-backed solutions.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Familiarity with relevant regulations and compliance requirements (e.g., OSHA).
• Strong attention to detail and a commitment to accuracy in all aspects of fulfillment operations.
• A highly motivated self-starter with a strong work ethic and a passion for achieving ambitious goals.
  
  

PREFERRED EDUCATION AND EXPERIENCE:

• Minimum of four years of experience working in warehouse operations or related fields.
• Bachelor’s Degree or equivalent work experience.
  
  

PHYSICAL CAPABILITIES AND REQUIREMENTS:

• Ability to use hands and fingers for computer keyboarding and answering phone calls.
• Ability to communicate via the telephone using speaking and hearing skills.
  
  

COMPENSATION:

• Annual Salary $105k-$115K
  
  

BENEFITS AND TOTAL REWARDS:

• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plan.
• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.
• Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoes, and Safety Glasses Reimbursement.