What are the responsibilities and job description for the Public Involvement Coordinator position at WSP in the U.S.?
Job Description
This Opportunity
WSP is currently initiating a search for a Communications and Public Involvement Coordinator for our Raleigh, North Carolina office. Be involved in projects with our Communications and Public Involvement Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.
The position will support communications and public engagement efforts for a variety of infrastructure projects in the Southeast region. The position may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals.
Your Impact
Required Qualifications
ABOUT US
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
Notice To Third Party Agencies
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
This Opportunity
WSP is currently initiating a search for a Communications and Public Involvement Coordinator for our Raleigh, North Carolina office. Be involved in projects with our Communications and Public Involvement Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.
The position will support communications and public engagement efforts for a variety of infrastructure projects in the Southeast region. The position may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals.
Your Impact
- Implement effective public outreach strategies for infrastructure projects
- Take initiative and ownership of public involvement tasks to develop effective strategies that solicit feedback and input from the public
- Serve as liaison between projects and the community
- Develop news releases, brochures, fact sheets, media alerts, and other collaterals for the public and media
- Develop and implement strategic messages that educate the community on the purpose, need, benefits and perceived impacts of projects and programs.
- Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups or other stakeholders as assigned
- Present on topics to stakeholders and public members, and facilitate small group discussions
- Provide guidance on responses to public inquiries and escalated stakeholder issues
- Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)
- Research and write content for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications
- Monitor, archive, and escalate media coverage of project issues
- Research and possibly respond to a variety of media requests in a timely manner
- Analyze the effectiveness of outreach campaigns, including website and social media content
- Direct the work of support services such as graphic design, website development, video, and photography
- Develop survey questions to collect input and questions from stakeholders and public members on range of topics, and analyze and summarize results
- Work closely with project teams and clients on communications alignment with client priorities and program messaging
- Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
- Identify opportunities for community and professional involvement for the project team
- Build strong relationships with clients and assist with business development activities
- Interact in a clear and concise manner with a variety of diverse audiences
- Perform other duties as assigned or required by WSP USA Inc. and our clients
Required Qualifications
- Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or a related field
- 3-5 years of communications or planning experience
- Outstanding oral, written and interpersonal communication skills
- Superior organizational, time management and creative skills
- Proven experience writing content for website, social media, and media notifications
- Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
- High attention to detail; proofreading skills
- Deadline driven with the ability to multi-task in a fast-paced environment
- Proven experience using social media for outreach campaigns
- Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint
- Ability to work effectively with teams and demonstrate initiative to lead tasks
- Ability to work well with the public and interact effectively with all organizational levels, including senior management
- Ability to work meetings and events on some nights and weekends
- Candidate must be able to immediately work in the United States on a full time permanent basis.
- Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.
- Communications/public involvement experience with infrastructure (transportation, energy, water, construction, etc.) projects
- Graphic design skills with understanding of Adobe suite products
- Local candidates preferred
ABOUT US
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
Notice To Third Party Agencies
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
