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Crew Supervisor

WSSC Water
Montgomery, MD Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 3/19/2025

The Crew Supervisor, Utility Services – Zones supervises one or more crews of utility service workers engaged in maintenance or construction work. The Crew Supervisor is responsible for achieving work objectives. Work is performed under general supervision from the Section Manager with considerable latitude for independent judgment within established policies, methods, and procedures.

Essential Functions
  • Supervises employees including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination


  • Assigns specific tasks to field staff in the performance of daily job assignments to ensure completion of the work safely and in a high-quality manner

  • Ensure the overall work quality and conformance to WSSC Water’s standard procedures for all facets of the work included but not limited to temporary and final site restoration

  • Prepares daily reports and/or work order documenting personnel time, equipment, and materials utilized in completing given tasks. Collects data used for preparing work schedules, ordering materials or preparing reports, and answering customer requests or complaints

  • Initiates actions regarding hiring, transfer, promotion, payroll, leaves, performance and other personnel actions

  • Receives specific tasks from the Section Manager as to location, type and time schedule for completion of maintenance, repair or construction activities for water distribution or sewage collection systems

  • Mobilizes crew(s) and determines materials and supplies needed to complete the assigned job; arranges for the timely delivery or placement at the work site

  • Collects, corrects, and updates site plans, construction plans, and WSSC Water system maps with accurate information gathered in the field, provides this information to appropriate personnel or locations

  • Ensures compliance with safety rules and regulations in accordance, but not limited to OSHA, the State of Maryland, and WSSC Water

Other Functions
  • This position will support all depots in Montgomery and Prince George’s counties


  • Assists with investigation of vehicle accidents, work injuries, and recommends corrective action or discipline

  • Participates on cross functional teams

  • Evaluates and makes recommendations of new materials and/or equipment

  • Serves as Acting Section Manager when so designated

  • Performs related duties as required

Work Environment And Physical Demands
Work will be primarily conducted in the field.

Required Knowledge, Skills, And Abilities
  • Comprehensive knowledge of the materials, methods and techniques commonly used in the maintenance of water distribution, wastewater collection and meter operations


  • Knowledge of safety precautions and hazards in work

  • Knowledge of personnel policies and responsibility for administering the personnel actions

  • Knowledge of work management and work leadership in planning, assigning, and supervising work crews

  • Ability to communicate clearly to make verbal and written reports

  • Ability to use computer equipment and software related to the assignment

  • Ability to establish and maintain effective working relationships with employees and the public

Minimum Education, Experience Requirements
  • High School diploma or equivalent


  • 5 years of progressively responsible experience in the maintenance and/or construction of water distribution and/or sewage collection systems

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