What are the responsibilities and job description for the Program Manager, Workforce Development Programs position at WSSC Water?
At WSSC Water, we are passionate about our one water mission and devoted to delivering safe, seamless, and satisfying service to our 1.9 million customers. It takes teamwork to deliver the essential, which is why we proudly call ourselves Team H2O – working together, sharing our talents and creativity to safeguard public health and protect the environment.
WSSC Water seeks a Program Manager, Workforce Development Programs to lead the Chesapeake Water Workforce Network (CWWN), addressing workforce shortages in water utilities. The role focuses on creating equitable career pathways, managing partnerships, ensuring grant compliance, and promoting sustainability and economic opportunities in under-served communities.
Key Functions:
- Oversee the development and implementation of the CWWN, including its strategic plan and framework.
- Coordinate with Baltimore DPW, WSSC Water, and other partners to define program goals, outputs, and outcomes.
- Facilitate program kick-offs, strategic planning workshops, and regular progress meetings.
- Serve as the primary point of contact for Baltimore DPW and WSSC Water with all sub-awardees.
- Coordinate activities with sub-awardees and assist workforce development sub-awardees in creating training programs.
- Prepare memorandums of understanding (MOUs) with sub-awardees to outline roles and responsibilities.
- Develop and manage the annual workforce development budget.
- Track program finances and prepare financial and performance reports in accordance with EPA grant requirements.
- Ensure compliance with funding guidelines and timelines.
- Develop and execute a workforce development outreach program, including culturally sensitive advertising campaigns and promotional materials.
- Coordinate advertisement activities, attend community events, and manage a centralized website for job postings and career resources.
- Collaborate with educational institutions to deliver technical and soft-skills training, including resume writing, interview preparation, and workplace etiquette.
- Support internships and additional training for candidates and current staff to enhance career advancement opportunities.
- Present monthly workforce development program updates to Baltimore DPW and WSSC Water.
- Develop and maintain consistent communication with stakeholders, ensuring program alignment and transparency.
- Host listening sessions with communities to identify barriers and tailor outreach efforts effectively.
- Document and share best practices, lessons learned, and program materials locally and nationally.
- Work collaboratively with partners to expand the CWWN framework beyond the initial scope.
Requirements:
- Bachelor’s degree and 10 years’ experience in workforce development, learning & development or similar field OR High School and 14 years’ experience in workforce development, learning & development, or similar field.
- 5 years’ experience working with local water/wastewater utilities, workforce development organizations or academic institutions. 5 years of experience in grants management.
Preferences:
- An active member of a water/wastewater professional or operator association
- Direct experience in the water sector
- Experience leading a regional workforce development collaborative or workforce development initiatives
To learn more about WSSC Water, please visit www.wsscwater.com.
To review the complete job description and apply for the Program Manager, Workforce Development Programs role (vacancy #25-0191), please visit WSSC Water Careers at Careers | WSSC Water.
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