What are the responsibilities and job description for the Property Management Technician III position at WSSC Water?
The Property Management Technician III is a skilled craftsman who operates commercial facilities systems, life safety equipment, provides disaster response support, and tenant activity coordination. This lead position works with, coordinates activities, and assists in training Property Management Technician Is & IIs and other operating staff/contractors.
Essential Functions
- Coordinates physical plant services and interfaces with tenants, contractors, homeowners, and the general public
- Oversees and performs facilities quality control inspections
- Works with, coordinates the activities of, and assists in training Property Management Technicians Is & IIs and other operating staff including providing performance input to Supervisors
- Operates and investigates all building physical plant services and equipment (electrical, mechanical, plumbing, building automation system, and life safety)
- Performs intermediate level electrical maintenance on low-voltage equipment, including but not limited to, troubleshooting lights, ballasts, receptacles, light switches, motion sensors, photocells, etc.
- HVAC maintenance and oversight of contractor activities that include preventative maintenance, repair, and replacement
- Oversees and performs quality control inspections of contracted daily maintenance work at facilities
- Inspects contractors’ and subcontractors’ work for compliance/non-compliance or violations
- Operates and is responsible for emergency service of underground and above-ground storage tanks
- Evaluates facility systems for operational failures and properly identify the failed system, required craft/skill level to resolve, isolate risks, and dispatch work requests to the maintenance shop or contractor
- Evaluates, monitors, and approves work requests and building services for asset performance failures including daily activity prioritization and emergency response determinations
- Reviews existing A/E construction drawings and documents to verify equipment, locations, and established O&M procedures
- Assists with and makes recommendations and/or comments on blueprint drawings
- Drives a vehicle to conduct WSSC Water business
Other Functions
- Performs pavement and roadway snow removal and deicing duties
- Assists in the construction management and coordination of space planning projects; facilitates office moves and facility rehabilitation projects; and coordinates tenant build-outs
- Maintains various daily log/diary/reports of activities and contractors’ performance
- Maintains equipment records/history in a CMMS program or manually
- Prepares and processes work requests and work orders for the CMMS
- Assists in preparing draft requisitions and change orders
- Assists in establishing and documenting policies and procedures
- Serves as the Section Manager as needed
- Performs related duties as required
Work Environment And Physical Demands
Office, field and industrial plant settings
Required Knowledge, Skills, And Abilities
- Considerable knowledge of commercial building physical plant equipment, maintenance, construction materials and operating practices
- Thorough knowledge of the proper use and application of construction materials, equipment, methods, and technical procedures to maintain facility structural, plumbing, mechanical, electrical, HVAC, and life safety systems
- Good knowledge of environmental controls, basic carpentry, building interior finishing, structural painting, roof maintenance, locks and key systems, landscaping maintenance, and janitorial work
- Good organizational and written and verbal communication skills
- Good Microsoft Office Suite software skills as well as the use of a CMMS
- Strong customer service and conflict resolution skills
- Ability to demonstrate a good understanding of promoting worker health and safety while protecting the environment
- Ability to effectively identify known dynamic and defined hazards of the job and the proper safety procedures required as trained/communicated/defined and identify the proper use of safety equipment
- Experience with fire alarms and sprinkler systems
- Experience with building automation systems
- Ability to establish and maintain effective working relationships with employees, tenants, contractors, and the general public
- Ability to demonstrate and use normal color perception, smells, and hear audible alarms and sounds to detect abnormal equipment conditions
- Ability to read and comprehend contract specifications, floor plans, and blueprint drawings
- Ability to discern deviation from contract specifications
Minimum Education, Experience Requirements
- High School diploma or equivalent
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5 years of experience in commercial building maintenance or construction that includes operating, maintaining and inspections of electrical, plumbing, and HVAC systems, including:
- 5 years of building and maintenance experience
- 3 years of monitoring contractors’ performance
- 2 years’ experience using computerized maintenance systems for service orders, work orders, or reports