What are the responsibilities and job description for the Sr. Systems Administrator - Cloud Platforms position at WSSC Water?

Posting Details

Position Information

Functional Title

Sr. Systems Administrator - Cloud Platforms

Recruitment Category Type

Standard

Functional Category

Information Technology

Grade

IT.15

FLSA Status

Exempt

Requisition Number

25-0177

Number of Vacancies

Job Level

Non-Management

Job Code

N / A

Job Description Summary

Organization Name

IT Infrastructure Services

Reports to

Section Manager, Platform Technologies

Full or Part Time

Full Time

If Part Time how many hours per week

Regular or Temporary

Regular

Position End Date (if temporary)

Work Schedule

Regular Mon-Friday 8 : 00am-5 : 00pm , non-regular weekends, off duty hours and emergency work assigned by manager requirements apply.

Position Location

Laurel

Position Summary Information

General Summary

This is a non-merit system, employment-at-will, long-term contract position. WSSC Water's multi-platform environment consists of physical and virtual servers, Windows and Linux servers, as well as appliances and SaaS solutions. The Sr. Systems Administrator - Cloud Platforms is responsible for the design, architecture, implementation and operations of a customer-facing 24x7x365 cloud and data center infrastructure, cloud & data center administration, servers, storage, middleware, non-application software, networks, and operations that support the applications and business processes. The Sr. Systems Administrator - Cloud Platforms is responsible for critical evaluation of the software and hardware components of the infrastructure, cloud providers, address security requirements, cloud & data center monitoring, deployment and provisioning tools. The position works with private and public cloud and build enterprise-class infrastructure to scale horizontally to address security, reliability, performance, availability and scalability of the infrastructure.

This position will lead and support efforts related to backup recovery, performance tuning, problem determination and resolution, and deployment. It will also help to develop and implement Business Continuity Planning (BCP) and disaster recovery plans.

The Sr. Systems Administrator -Cloud Platforms role is expected to provide senior-level administration and engineering support for all of WSSC Water's Microsoft server platform technologies which include Windows Server, Active Directory, Azure, and Microsoft 365 (Azure AD, Azure Exchange, Teams, and OneDrive).

Essential Functions

Architects, implements, secures, monitors and maintains the cloud and on-premises enterprise class systems, Microsoft, VMware, MS Exchange (on-premise and cloud), Oracle Cloud Infrastructure (OCI), Citrix Virtual Apps and Desktop and Citrix Cloud Services administration, Nutanix, NSX, and other server infrastructures
Serves as the SME for all aspects of platform technology implementations
Responsible for ensuring 24x7x365 mission-critical applications availability, reliability and performance
Responsible for administration of various VMware technologies such as vSphere, vCenter, vROPS and NSX
Designs, engineers, supports, and optimizes hybrid infrastructures both on-premise and in the Cloud (i.e., Azure, Citrix Cloud, Nutanix, Cohesity, etc.)
Develops system architecture and system design documentation
Develops and documents support strategies and best practices, standard operating procedures, installation and decommissioning checklists, troubleshooting guidelines, and escalation procedures
Establishes monitoring requirements for servers and applications as well as develops and deploys alerting strategies
Performs hardware / software / OS installations and upgrades on multiple distributed systems
Supports strategic planning for infrastructure growth and enhancement
Develops, implements, maintains, and documents detailed disaster recovery systems and procedures
Works collaboratively with third party vendors in the research, selection and implementation of enterprise class technologies; works closely with vendor(s) to obtain accurate quotations for services, hardware, and licenses
Implements, administers, and enhances highly-available solutions, both within the data center and across data centers at multiple locations and in the cloud

Other Functions

Assists in performing a daily system review that involves checking the health of systems; creates or supports the daily status report(s) as directed and diagnosing and correcting system anomalies

Assists the team in developing and supporting long-term and short-term strategies for system operations, security, optimization, and improvement

Assists other IT departments with security solutions administration and day-to-day problem resolutions

Assists the IT Application team with problem resolution

Assists the service desk team with problem resolution and escalation

Racks and moves physical servers and runs cables and fiber between servers and switches

Provides 24x7 remote or onsite systems support as needed at WSSC Water data centers and remote sites

Ensures the service level agreements (SLAs) are followed and adhered to

Performs related duties as assigned

Work Environment And Physical Demands

Business casual office environment

Required Knowledge, Skills, And Abilities

Strong Windows PowerShell scripting skills for automating jobs and processes for systems that support PowerShell-based deployment and implementation

Demonstrated knowledge of Cloud-native architectures, including but not limited to, Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Oracle OCI, Equinix, and others

Extensive knowledge of Microsoft technologies including Microsoft 365, Azure AD, and other Microsoft technologies

Expert knowledge of software and hardware design and recovery techniques necessary to keep servers operational and accessible

Strong knowledge of the Windows Server 2019 / 2016 / 2012 operating environment, WSUS and related security, patching, monitoring, and other management / administration software and components

Strong knowledge of Windows current Active Directory Domain Services and related Group Policy (GPO), ADFS, login scripts, domain permissions, and other management / administration components

Strong knowledge of MS Exchange or Exchange Online and Microsoft 365 administration and related collaboration technologies including Teams and SharePoint

Strong knowledge of server hardware and software technology, systems analysis and troubleshooting, and research techniques

Strong knowledge of Linux Red Hat environments (i.e. patching, troubleshooting, and configuration)

Strong knowledge of server backups and restore software, administration, policies, retention, and scheduling

Strong knowledge of administering servers in a VMware vSphere 7.x virtualized environment

Strong analytical and organizational skills and the ability to perform multiple tasks concurrently

Strong verbal and written communication skills including strong technical documentation skills

Ability to think tactically and strategically

Ability to work effectively in a team environment to achieve common goals

Minimum Education, Experience Requirements

Bachelor's degree

5 years' experience supporting server systems administration in a large corporate environment

5 years of experience in cloud computing deployments, migration and administration, in cloud platforms such as AWS, Azure, or Google Cloud Platform such as recent valid certified administrator / architect credential(s).

High School diploma (or equivalent)

9 years' experience supporting server systems administration in a large corporate environment

Additional Requirements

Possession of a valid driver's license with no more than 4 points and the ability to obtain a WSSC Water driver's permit within 90 days of hire or transfer

May be required to work evenings and weekends

Must be available to work as needed on a 24-hour on-call basis, odd and irregular hours, and various shifts

Preferences

Experience administering Citrix Virtual Apps / Virtual Desktop farms, administration of various VMware technologies, and hyperconverged infrastructure (Nutanix)

Experience with SaaS implementations

Possession of relevant industry certifications (Microsoft, VMware, etc); certifications in AWS, Azure, or other cloud environments

Understanding of security best practices for proper handling of servers (e.g. updates, security patches, data backups, antivirus software, disaster recovery planning, and log reviewing)

Salary

105,080- $178,920

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date

03 / 11 / 2025

Open Until Filled

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check / verification.

Salary : $105,080 - $178,920

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