What are the responsibilities and job description for the OPERATIONS ADMIN position at WTMG INC?
Job Details
Job Location: STOCKTON, CA - STOCKTON, CA
Position Type: Full Time
Salary Range: $21.00 - $24.00 Hourly
Job Shift: Day
Description
Objective: The Operations Administration role supports the daily field operation. The role is focused on managing the day-to-day administrative functions such as interaction with field employees and customers, reviewing employees time, requesting field supplies, timekeeping, and scheduling maintenance issues.
Key Duties and Responsibilities:
Budgets & Timekeeping
- Review timecards daily for overtime, meal breaks
- Review overbudget report to make sure all projects are on budget
- Generate 7-day overtime report
- Update time keeping system with time adjustments
- Monitor daily no-show project alerts
Administration Functions
- Communicate with field personnel and customers through phone conversations, email and text.
- Maintains accurate and up-to-date files, records, and documents
- Update time keeping system:
- Job/Validation/Restrictions
- New Account/New Account Checklist
- Budgets
- No show Alert
- Track & log customer facility keys
- Request products & supplies
- Work with customers on holiday schedules and notify field staff of changes
- Assist with payday & activities
- Other duties as required
Scheduling
- Assist with coordinating coverage
- Coordinate coverage for call outs & approved absent request
- Coordinate coverage for special project work
- Coordinate new account startups
- Assist with work orders
- Reviewing work orders for completion and follow up on incorrect items
- Create work orders
- Track & schedule customer inspections
- Follow up with complaints and notify team of any issues
- Track & schedule detail cleanings
- Update supervisor account list & open account list
- Assist with on call during afterhours & weekends as needed
Required Skills/Abilities:
- Bilingual English and Spanish required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with good negotiation tactics.
- Proactive and independent with the ability to take initiative.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong sense of urgency, problem-solving skills and strong attention to detail.
- Develop a positive rapport with all staff treating all with dignity and respect.
- Proficient with Microsoft Office programs.
Education and Experience:
- High School Diploma
- Minimum of 2 years in a logistics role
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times
Schedule:
MONDAY THRU FRIDAY (On-call periodically) WEEKENDS VARIES
8 AM TO 5:30 PM (VARIES)
DOE: $21-$24 hourly rate
Qualifications
Salary : $21 - $24
