What are the responsibilities and job description for the Global EX Digital Portfolio Leader position at WTW?
Description
Summary
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
The market for Employee Experience (EX) solutions – from digital to physical, from pre-hire to retire, across all work-life events – continues to expand and grow meaningfully. WTW holds a distinctive position in the EX space and leads the market in shaping its EX business. Today, the EX business provides advisory and software solutions in the areas of insights, change and communications to both large and mid-market organizations. WTW’s EX business operates as a horizontal across the Health, Wealth, Career (HWC) segment and brings to market integrating and innovating capabilities to create smart connections for our clients, their employees and for WTW. Companies turn to WTW because of how we embed our EX solutions in all we do. And, we are uniquely positioned to create breakthrough experiences for millions of employees with a powerful combination of advisory and digital solutions.
Our EX digital portfolio is an accelerator to our HWC business success. When organizations aim to breakthrough to deliver a high performance employee experience, how do they do this for hundreds or thousands of employees? The answer : They need technology purpose-built for personalized listening and communication at scale because : Listening Communication = Relationship Breakthroughs. The EX digital portfolio is made up of a combination of proprietary software, third-party solutions / partnerships and new digital solutions that are under development. Our proprietary software – Engage (employee listening) and Embark (personalized communications) – is world leading. Engage and Embark combined reach more than 40 million employees globally. Analysts recognize our software as “innovative” and “game-changing.” In addition, we are known for being first to market with digital tools to help organizations optimize their total rewards costs, to offer data to align high business performance to high employee engagement and to deliver AI-driven insights and actionable recommendations with products like Engage Coach.
As we drive high growth across our EX business, we are looking for an experienced leader to drive the strategy, innovation and performance success of our end-to-end digital portfolio. This leader will be part of the global EX leadership team and work closely with WTW’s WE DO organization. This leader will bring deep experience in the digital space across software development, has a proven track record of driving transformation and a passion for seeking out innovative, new digital solutions. Key to this role will also be the ability to operate as a horizontal leader. This means collaboration is part of daily success and daily interactions will be across the EX business and across the full WTW Health, Wealth, Career portfolio as we continue to embed EX solutions in all we do.
The Role
Overview :
As the Global Digital Portfolio Leader, you are an integral part of the Global EX Leadership Team. Employee Experience’s digital and data portfolio includes :
- Proprietary EX Products (Embark, Engage)
- Digital Business Management
- Digital Partnerships (e.g., Virtual Focus Group tools)
- Advisory Technology
- EX Data Strategy
Key Responsibilities :
Stay abreast of customer, industry trends, competitive landscape, and regulatory developments related to Employee Experience.
Partner with the WTW AI steering committee and Business Operations on how we leverage AI for colleagues tools.
Key Accountabilities & Metrics :
Qualifications
The Requirements
The desirable candidate location is either North America or Great Britain with hybrid working available. Candidate must be willing to work across global time zones as needed with occasional international travel. We offer a hybrid working environment, including consideration for flexible working hours.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state / local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education / professional certifications, qualifications / experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $225,000-$275,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
This position will remain posted for a minimum of three business days from the date posted or until sufficient / appropriate candidate slate has been identified.
EOE, including disability / vets
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Salary : $225,000 - $275,000
