What are the responsibilities and job description for the Medical History Intake/Technician position at Wu Eye Care?
Overview
We are seeking a dedicated and detail-oriented Medical History Intake Staff to join our healthcare team. The ideal candidate will play a crucial role in supporting medical staff and ensuring the smooth operation of our facility. This position requires excellent customer service skills to interact effectively with patients and healthcare professionals. The necessities will be to speak Mandarin and English. Our office is open Monday, Tuesday, Thursday, Friday, and Saturday.
Responsibilities
- Assist in history taking prior to patient meeting doctor.
- Assist in inputting patient history into EHR system at the end of the day.
- Maintain proficiency in using eClinicalWorks and other electronic health record systems.
- Provide exceptional customer service, addressing patient needs and concerns promptly.
- Assist in office management tasks to ensure a well-organized work environment.
Experience
- Ability to speak fluent Mandarin is a necessity.
- Previous experience in a medical or clinical setting is preferred but not mandatory.
- Familiarity with medical terminology, coding practices, and clerical functions is preferred but also not mandatory
- Strong phone etiquette skills for effective communication with patients and staff.
- Experience in medical administrative support roles is a plus.
- Ability to work collaboratively within a team while also being self-motivated.
Join us as we strive to provide exceptional care to our patients while fostering a supportive work environment for our staff. If you are passionate about healthcare and possess the necessary skills, we encourage you to apply for this rewarding opportunity.
Pay is negotiable especially with job growth and experience.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Medical Specialty:
- Medical-Surgical
- Ophthalmology
- Surgery
Schedule:
- 5x8
- 8 hour shift
- Day shift
Language:
- Mandarin (Required)
Ability to Commute:
- Flushing, NY 11355 (Required)
Work Location: In person
Salary : $20 - $23