Demo

Sales Manager

Wurth Group
Wayne, NJ Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/8/2025

In collaboration with our strategic customers / subsidiaries we have a Sales Manager opportunity designed for a high-performer with 3 years of experience in either of the following areas : business development, category management, key account management, procurement, or product management.

Through innovative and strategic endorsements, you will partner with the Product Management, Customer Relations, and Supply Chain teams to assist the Wurth companies in identifying opportunities for growth for the Wurth brand in the Americas and translate those ideas into actionable strategies to acquire new customers and sell additional products or services to existing ones.

As a Sales Manager you will have the opportunity to be involved in projects dealing with the highest level of business operations across our Wurth-line business area, five global divisions (Metal, Auto, Wood, Industry, and Construction) and corporate functions. The Sales Manager will pitch products and / or services across diverse Wurth subsidiaries and industries to help create value for their end customers.

You will be responsible for establishing, developing and maintaining a long term customer relationship with the key account / s you are in charge of. You will lead the matters of your account from acquisition until product launch and beyond and drive the company performance to ensure customer satisfaction. Based on the account strategy, you will involve a cross functional team to new business development and will maintain and strengthen the customer relationship. Beyond that you will analyze and interpret current market trends, review possible impacts, and discuss these within the cross-functional teams.

Sales Management :

  • Pro-active approach to problem solving, participation and involvement with customers, vendors and colleagues, familiarity with products and marketing strategies, understanding of long term company goals and how to achieve them in the short and long term.
  • Create a Marketing Plan based on customers marketing plan and support the customer in planning yearly promotions and sales growth programs
  • Place and roll out of new products / projects : Support customers with the integration of new products into product range(s) for defined markets. Manage a program from initial planning, tactical activities, and launch, including defining short-term and long-term sales forecasts following stablished process including logistics topics
  • For new programs, plan together with customers and product management all pre-launch activities including : samples, product testing, legal requirements and sales / customer training etc.
  • For existing programs, plan together with customers and product management promotions and marketing activities to increase sales
  • Proactively organize and participate in customer visits, writing meeting minutes, update customer project list and consistent follow up
  • Participates in continued education to learn about existing and new products and improved sales techniques
  • Perform benchmark analysis with other customers and identify new leads and potential new markets
  • Participate actively on ride along with customers' sales force (at least 4 times per year)
  • Pitching products and / or services.
  • Preparing PowerPoint presentations and coordinate offers and review brochures with Graphics Design
  • Training personnel and helping team members develop their skills

Pricing :

  • Negotiating and re-negotiating with customer constantly by phone, Microsoft Team, email, and in person
  • Create quotes and proposals for existing and new projects
  • Pricing analysis to determine the salability of the product in the market making sure that the profit goal of the company is achieved.
  • Pricing administration, price list calculation and data update in SAP, quarterly Price List creation
  • Analyze and communicate all price changes with Head of Market prior to change
  • Information Management :

    Gather all necessary information about goods needed to support new programs, features, offers and ensure that sufficient inventory is on hand at time of launch and after in coordination with the other departments

    Gather and share competitive intelligence information and implications specific to your customers

    Define, execute and / or monitor specific performance metrics (KPI) and goals relevant to each customer relationship

    Gain a deep understanding of the customer experience; identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

  • Tracks and analyses sales / product statistics and submits them to the Head of Market for period review
  • Attending conferences, meetings, tradeshows, and industry events and writing reports about findings / potentials
  • Preparing monthly / quarterly customer report for management
  • Identify key competitor and consumer trends
  • Customer Service :

  • Act as point of first reference for all account business related inquiries and work collaboratively with colleagues in various departments to address any issues that may arise.
  • Effectively maintain and retain existing customers by building long-term relationships
  • Respond to all inquiries, cancellation requests, and sales requests within specified timeframe
  • Contacting customers to inform them about new developments in the company's products
  • Meeting with customers and educating them on the benefits of products and services
  • Managing customers' expectations
  • Skills / Abilities

  • Superior quantitative, analytical, problem-solving, and presentation skills
  • Results driven, action-oriented when working on assignments
  • Excellent project management skills, able to see planned ideas right through to implementation stage, creativity and strategic thinking skills
  • Strong verbal and written communication skills, able to articulate ideas and analysis of issues to all levels of internal and external stakeholders
  • Strong organizational and interpersonal skills, ability to manage competing priorities across multiple requests (time management).
  • Good interpersonal and strong negotiating skills to build effective working relationships with customers and supply chain partners.
  • Comfort with ambiguity in project work and a changing external environment
  • Demonstrates ability to remain objective in stressful situations
  • Ability to multi-task and thrive in a fast-paced environment
  • Ability to work independently and in a team environment
  • Service oriented, demonstrates excellent communication and follow-up skills
  • Active listening to understand the customers' needs
  • Shows consistent professionalism and good judgement
  • Experience in providing support to various departments
  • Advanced level Excel (vlookup, xlookup, pivot table, formulas, data formatting), Word, & PowerPoint
  • Bilingualism (English and Spanish or English and Portuguese) a plus
  • Strong SAP skills are a plus
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