IT Service Desk Support - Brea, CA - Starting at $28 DOE

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

• Provide support to customers seeking technical assistance via helpdesk.
• Evaluate, specify, procure, deploy, maintain and support computing hardware and peripherals, including personal computers, laptops, mobile phones, mobile tablets, thin-clients, printers, storage, backup, etc. Also, includes supporting and training the end-users when applicable.
• Evaluate and install, configure, maintain and support assorted end users software and systems such as office productivity, creativity, communication, security, application development, etc.
• Administer aspects of the computing environment, including user networks accounts, email, accounts, hardware deployment, software installation, and thin-clients devices support.
• Perform remote troubleshooting and provide clear instructions to non-technical users.
• Administer the MDM (Mobile Device Management) software to manage mobile phones and tables.
• Perform other duties as assigned.

QUALIFICATIONS :

This is an onsite position working out of the Wurth Louis and Company corporate office in Brea California.

COMPETENCIES :

Education and / or Experience

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Relevant certifications (e.g., CompTIA A , ITIL, Microsoft 365 Fundamentals).

Pay Rate :

This is a hourly position starting at $28 DOE

Physical Requirements :

This work requires the following physical activities : climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 50 lbs. of material, finger dexterity for activities such as data entry and calculator use, grasping, repetitive motions, speaking, hearing, visual acuity, and mobility between locations. Use of both hands is required.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Wurth Louis and Company (WLAC) is an equal opportunity employer and provides reasonable accommodations to employees and applicants with physical and / or mental disabilities. We value and encourage diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization and is based on qualifications, merit, and business needs at the time.

LI-DB1

Salary : $28