What are the responsibilities and job description for the Child Support Specialist Trainee (Caseworker) position at WV Department of Human Services?
Nature of Work
In a training capacity, performs entry - level Child Support Enforcement Work. Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information. This posting is for a Caseworker.
Berkeley, Hancock, Lewis, McDowell, Monongalia, Ohio, Preston Counties
Minimum Qualifications
Training: High school diploma or equivalent.
AND
Experience: Four (4) years of clerical and/or paraprofessional experience.
OR
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
***The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.***
Other Information
To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience.
Job Type: Full-time
Pay: $31,533.00 - $53,916.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Loan forgiveness
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have four (4) years of clerical and/or paraprofessional experience?
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Morgantown, WV: Relocate before starting work (Required)
Work Location: In person
Salary : $31,533 - $53,916
