Coordinator National Quality Programs, Full-Time

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The Coordinator’s main responsibility is to determine data-driven solutions to guide quality improvement. The Coordinator utilizes a variety of health care databases to focus improvement. The Coordinator performs data analysis to support clinical quality and performance improvement. The Coordinator works closely with the members of various departments to analyze and present data in meaningful formats to highlight improvements and opportunity. The Coordinator will work to design and continuously improve an effective quality strategy and other special projects as identified.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Bachelor’s degree in a business or Health Care related field; OR
  
  

Associates degree in Health Care related field and three (3) years of professional experience in a healthcare setting.

EXPERIENCE:

• Two (2) years of professional experience in a healthcare or business setting.
  
  

EXPERIENCE:

PREFERRED QUALIFICATIONS:

• Professional experience at an Academic Medical Center OR hospital with greater than 150 beds.
• Master’s degree in a business or healthcare related field.
• Experience working on process and performance improvement activities.
  
  

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Analyze data and present solutions in coordination with physicians and staff to inform continuous improvement.
• Submit data, monitor performance, and utilize predictive analysis for benchmarking programs such as but not limited to Vizient Quality and Accountability Rankings, U.S. News and World Report Best Children’s Hospitals, etc.
• Establish effective working relationships with members of the hospital, especially Provider and Nursing staff, Health Information Management, and Enterprise Analytics.
• Serve on WVUH Hospital or Children’s Hospital committees and supply them with data needs and improvement science expertise.
• Act as local Project Manager of Solutions for Patient Safety implementing strategy, measuring effectiveness, and facilitating improvement teams.
• Participate in required program calls and national conferences.
• Serve as educational resource on quality improvement for internal and external audiences by developing educational materials and delivering presentations.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data.
• Monitor national quality indicators for coding integrity and improvement opportunity.
• Utilize software applications for data analysis.
• Coordinate data from various sources such as, but not limited to, infection control and patient safety to present in a meaningful format
• Work with leadership teams to inform performance improvement priorities and goal setting.
• Assist WVU Hospitals’ Center for Quality Outcomes and other departments with data pertaining to maternal, pediatric, or other patient populations.
• Oversee WVU Medicine Children’s Mountain ZERO program through data gathering/reporting, analysis, and bundle implementation, if working within the Children’s Hospital.
  
  

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee is required to walk and stand for long periods of time.
• Must be able to lift 30 pounds and must be able to push 50 pounds.
• Dexterity required to finger, handle, and reach.
  
  

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

• Must be able to build relationships, gain alignment for clinical support, and articulate questions to receive appropriate level of support from supervisors, faculty and staff, and peers.
• Must possess strong interpersonal skills.
• Must possess strong computer skills.
• Must possess the ability to listen as well as communicate information in a clear, courteous, concise, and logical manner.
• Must possess good decision making, problem solving and analytical skills.
  
  

Additional Job Description:

Scheduled Weekly Hours:

40

Exempt/Non-Exempt:

Shift:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

405 WVUH Quality Management

Address:

1 Medical Center Drive

Morgantown

West Virginia

WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.