IS Technician - Help Desk Support

Join a growing IT team at one of the region’s largest agricultural and food processing companies.

Are you a tech-savvy problem solver with a passion for customer support? Wyckoff Farms, Inc. is looking for a proactive and enthusiastic IS Technician to help us support and maintain the technology that powers our multi-entity organization. This is your opportunity to work with a knowledgeable team, support a wide range of systems, and grow your career in a dynamic, fast-paced environment.

What You’ll Do:

· Be the first line of support for all IT-related requests, troubleshooting issues via phone, email, and ticketing system.

· Set up and maintain desktops, laptops, mobile devices, and printers.

· Support and maintain our internal network, VoIP systems, and audio/visual setups.

· Travel to satellite locations to provide hands-on IT support.

· Collaborate with teammates to improve documentation and system reliability.

· Assist with user account management in Active Directory and Microsoft 365.

· Keep accurate records of devices in our asset tracking system.

What You Bring:

· High school diploma or equivalent (Associate’s degree or certifications a plus).

· Strong communication and problem-solving skills.

· A customer-focused mindset — you enjoy helping people.

· Experience with Microsoft Windows environments.

· Ability to lift up to 25 lbs and travel to other office locations when needed.

Preferred (but not required):

· Certifications: CompTIA A , Network , Microsoft MTA/MCP, Cisco CCENT.

· Familiarity with Active Directory, Exchange Online, and network cabling.

What We Offer:

· Competitive pay based on your experience.

· Opportunities for certification reimbursement and training.

· Flexible work hours when needed, with occasional evening/weekend coverage.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Grandview, WA 98930 (Required)

Ability to Relocate:

• Grandview, WA 98930: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $28