What are the responsibilities and job description for the Assistant Coordinator position at Wyckoff Heights Medical Center?
Non- Union
Days: Mon Fri
Shift: 9am - 5pm
Wyckoff Heights Medical Center is seeking an Assistant Coordinator to support its Faculty Practice Department. The Assistant Coordinator role serves as a foundational support within our organizational structures, ensuring smooth operations and facilitating communication between teams, departments, and external partners. This position is instrumental in organizing schedules, managing correspondence, and assisting with project management tasks to keep workflows efficient and aligned with objectives. By handling administrative duties and providing logistical support, the Assistant Coordinator helps maintain the momentum of projects and initiatives, allowing senior coordinators, billing coordinator and managed care coordinator and the management team to focus on strategic decision-making. Their contribution is essential for maintaining the organizational framework, enabling the team to achieve its goals through effective coordination and support.
- Manage and maintain the coordinator’s calendar, including scheduling meetings, appointments, and training events.
- Provide general secretarial support to the Department Head and managers of the department
- Assist in the development and distribution of professional correspondence
- Facilitate communication by answering phone calls, responding to emails, and liaising with clients, vendors, and internal teams to ensure clear and effective exchange of information.
- Provide customer service support/ assistance to patients trying to resolve physician bills or direct them to the appropriate departments to resolve their issues.
- Assist in the preparation of billing materials including the collection of patient payments and/or insurance information
- Review of EOMB to ensure proper payment is received from insurance carriers and distribution of correspondence to appropriate individuals/ vendors
- Prepare, organize and distribute documents such as reports, presentations, and proposals to support various departmental initiatives.
- Coordinate logistics for meetings
- Maintain confidential physician and service agreement/contract files
- Assist in analytical financial projects, budget tracking and expense reporting by collecting receipts, processing reimbursements, maintaining financial records and preparing monthly reports
- Monitor inventory of office supplies and equipment, placing orders as necessary to ensure the office is well-stocked and functioning efficiently.
- Oversee the maintenance and updating of databases and filing systems, ensuring accuracy and accessibility of records and information.
- Knowledge of CPT, ICD-10, Physician billing practices, Alpha numeric filing, and computer skills preferred
- Performs all other diversified duties as required
Ideal candidate must have the following competencies:
- Excellent communication skills (verbal and written)
- Professional Demeanor
- Excellent organizational Skills
- Detail oriented
- Excellent follow-up skills
- Some college preferred
- High School Diploma or equivalent
