Program Specialist, TOP (Teen Outreach Program) & TCP (Teen Connection Project)

POSITION TITLE:  Teen Outreach Program (TOP) and Teen Connection Project (TCP) Specialist

REPORTS TO:  Teen Outreach Program and Teen Connection Project Director

FLSA STATUS:  Exempt                                             

POSITION SUMMARY: 

The TOP and TCP Specialist is a member of the Wyman TOP and TCP local program team and is responsible for effective implementation of TOP and TCP programming in the University City and Ferguson Florissant School Districts.

The TOP and TCP Specialist implements the programs to participants; implements the program with fidelity, consistent with the logic model and training; supports effective integration of the programs to the partner sites; is responsible for maintaining costs within the approved budget(s); and supports data collection, evaluation and continual quality improvement of the program.

FUNCTIONS OF THE JOB:

Essential Functions

1. Delivery of programs in accordance with Wyman’s mission, vision, core values, theory of change, and logic model.
2. Implements high-quality, fidelity TOP and TCP programming, including program planning, implementation and documentation. Supports enrollment targets based on MOUs with partner sites.
3. Facilitates TOP Clubs and TCP Groups each week in-school at partner sites.
4. Supports on-going communication, planning and continuous quality improvement sessions with partner site.
5. Cultivates and maintains relationships with community service learning sites to support TOP activities.
6. Utilizes Apricot database and program trackers for all program data, including continuous documentation of services. Uses Apricot to actively monitor key organizational benchmarks and ensure implementation of program evaluation and continual quality improvement activities.
7. Facilitates all programming within established budget parameters; and oversees care, management, and security of Wyman resources and supplies.
8. Assist in the collection and reporting of needed performance and grant data.
9. Supports Wyman Leaders programming during summer when TOP and TCP is not facilitated.
10. Support other Wyman local program delivery as needed.
11. Ensure compliance with all standards and procedures required for TOP and TCP, including Council on Accreditation.
12. Engage in professional development to maximize Wyman’s ability to enhance programs to meet changing needs and align with best practice by supporting ongoing programmatic development.
13. Promote Wyman’s mission through brand messages, content development, attendance at meetings and conferences and other available channels as outlined in an annual plan.

Skills and Abilities:

• Maintains healthy and appropriate relationships with teens, focusing on safety, support, interaction, and engagement. Ability to establish and sustain positive rapport with teens of all ages and diverse backgrounds.
• Knowledge of organization policies and procedures, adhering to them, and promoting them as guiding principles.

• Able to anticipate, identify and resolve problems in a timely manner, gathers information skillfully, and works well with others to solve problems.
• Ability to successfully navigate multiple deliverables, adapting to new situations with fresh ideas or innovative approaches.
• Knowledge of programs run by the organization; works as part of a team to carry out programs that are in line with other programs; actively seeks ways to organize and coordinate efforts with other programs. 
• Ability to find resources (people, funding, material, support) to get things done; uses resources effectively and efficiently.
• Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps.
• Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective.
• Sensitivity to diverse community populations and ability to foster diversity and open communication with teams and programs.
• Personally committed to and actively works to continuously improve him/herself.
• Ability to establish and maintain effective relationships with all levels of the organization, partners, external resources, and the general public.
• Technical skill levels: Basic, intermediate, advanced, or proficient.

• Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word) - Proficient
• Apricot - Basic
• SharePoint - Basic
• Centrally HR (CHR) – Basic
• Centresuite – Basic

POSITION QUALIFICATION REQUIREMENTS:

Education Requirements

Experience Requirements

Additional Requirements

Physical/Visual Activities or Demands

Environmental/Atmospheric Conditions: Works within the offices, grounds and buildings at Wyman partner sites in the greater St. Louis metropolitan area. During the summer, works at Wyman’s headquarters in Eureka, MO, including the camp. Additional work locations include partner sites, program sites, and other locations in the community.

Equipment Used: General office equipment including a computer, copy machine, fax machine, and telephone.