What are the responsibilities and job description for the Guest Service Agent/Front Desk Wyndham Pagosa Springs position at Wyndham Destinations?
- Starting Rate of Pay $18.50 Per Hour
- Full Benefits Generous Paid Time Off
- Apply Directly at careers.tnl.com - search for Pagosa Springs
How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
What You’ll Bring:
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Applications are accepted through April 1, 2024. If you are interested in similar positions, please visit careers.travelandleisureco.com to review and apply for vacant positions.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19
