What are the responsibilities and job description for the Director, Financial Services position at Wyndham Hotels & Resorts EMEA?
Location:
Parsippany, NJ, US
Property Name: Parsippany - 22 Sylvan Way
Req Id: 24186
Wyndham Hotels & Resorts is now seeking a Director, Financial Services to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The Role
The Director of Financial Services will direct and oversee the quality and performance of all functions specific to WHR accounts receivable, cash application, and billing teams. The position will set forth goals and objectives, develop procedures, and drive change in existing processes in order to achieve WHR’s goals and objectives. The position will track and analyze performance metrics to help formulate strategies to maximize cash flow, reduce days sales outstanding, minimize unapplied/unidentified cash, drive franchisee engagement with our online invoicing and payment platform, and implement new processes to drive efficiencies. The position is also a primary resource for ensuring SOX compliance, including key areas such as write-off’s and monthly cash reconciliations. The position will be involved in the escalation of collection issues and be required to work with franchisees to achieve mutually agreeable outcomes. The Director will also manage all aspects of daily and monthly cash reporting, Salesforce reporting and dashboards, department scorecard, past due/payment reminder distribution, and restriction/default processes The position is responsible for reviewing and approving all development advance note applications. In addition, the position will be a key change agent responsible for continually seeking and implementing process improvements.
What You'll Do
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time
Parsippany, NJ, US
Property Name: Parsippany - 22 Sylvan Way
Req Id: 24186
Wyndham Hotels & Resorts is now seeking a Director, Financial Services to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The Role
The Director of Financial Services will direct and oversee the quality and performance of all functions specific to WHR accounts receivable, cash application, and billing teams. The position will set forth goals and objectives, develop procedures, and drive change in existing processes in order to achieve WHR’s goals and objectives. The position will track and analyze performance metrics to help formulate strategies to maximize cash flow, reduce days sales outstanding, minimize unapplied/unidentified cash, drive franchisee engagement with our online invoicing and payment platform, and implement new processes to drive efficiencies. The position is also a primary resource for ensuring SOX compliance, including key areas such as write-off’s and monthly cash reconciliations. The position will be involved in the escalation of collection issues and be required to work with franchisees to achieve mutually agreeable outcomes. The Director will also manage all aspects of daily and monthly cash reporting, Salesforce reporting and dashboards, department scorecard, past due/payment reminder distribution, and restriction/default processes The position is responsible for reviewing and approving all development advance note applications. In addition, the position will be a key change agent responsible for continually seeking and implementing process improvements.
What You'll Do
- Track and analyze performance metrics to help formulate strategies to maximize cash flow, reduce days sales outstanding, minimize unapplied/unidentified cash, and drive franchisee engagement with our online invoicing and payment platform.
- Handle escalated collection calls and address franchisee concerns aiming to achieve mutually agreeable solutions.
- Identify and implement process improvements on a continuous basis. Participate in various systems testing. Support VP of Finance through various Ad Hoc requests/special projects as required.
- Manage and distribute past due notices and payment reminders for franchisees. Collaborate with other departments and engage with franchisees to drive franchisee utilization of WHRs online invoicing and payment platform.
- Manage Salesforce reports/dashboards to facilitate efficient department processes (e.g. collection calls, unapplied cash, etc.). Compile and distribute department receivable and cash reports to Sr. Management.
- Motivated, detail-oriented person who is able to work independently in a fast-paced environment and collaborate in a team setting.
- Excellent verbal and written communication skills.
- Excellent problem-solving and decision-making skills.
- Ability to analyze data and formulate AR collection strategies.
- Knowledge of hotel operations and statistics.
- Understanding of hotel industry and impact of market conditions.
- Good organizational and planning skills.
- Customer focused with outstanding customer service skills.
- Must be results driven.
- College degree.
- 7 years professional experience in accounting / finance/ hotel operations.
- Degree in Accounting /Finance.
- High-level of proficiency with MS Excel, including advanced formulas.
- Knowledge of creating and editing Salesforce reports and dashboards.
- Knowledge of Power Automate, or other automation software is a plus.
- 5 years Managerial experience.
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time
