What are the responsibilities and job description for the Coordinator, Franchise Administration - Licensing position at Wyndham Hotels & Resorts?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The RoleCoordinator, Franchise Administration - Licensing is responsible for the facilitation of the franchise contracting process. Responsibilities include but are not limited to the review of franchise applications for conversion and new construction contracts, management of the applicant approval and contract negotiation process, preparation of Franchise and Ancillary Agreements, systematic contract data management in Salesforce and Oracle. Coordinator, Franchise Administration - Licensing will report to Direct- Franchise Administration
What you'll do- Gather information and all required legal documentation associated with a franchisee application for new construction or conversion hotels, organization of the application due diligence and contract approval process, drafting of contract related documents and amendments to complete the contracting process.
- Responsible for follow-up on all licensing/franchising activities related to conversions and new constructions hotels for all Wyndham hotel brands in an assigned region. This includes significant written correspondence with franchise development, legal and finance departments to ensure all contract terms are approved, written and systematically documented with accuracy and efficiency.
- Responsible for the data integrity of all auditable information related to franchise contracts within Oracle and Salesforce (data management systems). Accountable for maintaining and updating franchisee information and franchise contract terms.
- Independently manage the franchise contract administration process in Oracle & Salesforce, while directly communicating with the sales organization to advise as to the status of assigned contracts within the contract administration process lifecycle.
- Research contract information and accurately provide details on contract terms through written and verbal communication methods, including participation in data integrity and business initiative driven projects needed to assist in decision-making for the legal, finance, sales and operations team.
- Ability to prioritize multiple tasks and work efficiently/effectively under pressure.
- Effectively adapt to ever changing priorities and complete tasks based on the urgency of specific franchisee and sales development needs.
- Must show accountability for work and tasks that are performed.
- Excellent written and verbal communication skills including a high level of attention to detail.
- Highly organized with the ability to manage time wisely to ensure all daily tasks are completed accurately and on time.
- Two year degree in business or legal related field (Paralegal certificate is advantageous).
- Proficient in Microsoft Office including Outlook, Word, Excel, Adobe and electronic signing tools.
- Salesforce, Oracle or other equivalent database management tools experience.
- Experience working with sensitive proprietary documentation and data.
- Working knowledge of contract drafting and review skills.