What are the responsibilities and job description for the Inbound Sales Representative - Work From Home position at Wyndham Vacation Ownership?
How You’ll Shine
Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! As an Inbound (Call Transfer) Sales Specialist, you’ll connect with customers being connected or forwarded/transferred to you, who want to learn more about Wyndham’s timeshare products. You’ll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it’s like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.
Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:
- Receive inbound calls transferred from various sources to promote company products.
- Sell approved vacation packages 15 locations (including Hawaii, California, Florida, and many more) to customers over the phone.
- Explain the details and sales terms of vacation offers.
- Determine guest eligibility to qualify for and purchase timeshare offers.
- Answer all customer questions appropriately and effectively.
- Provide outstanding service to ensure customer expectations are met or exceeded.
- Schedule reservations and accommodations when customers book vacation packages.
*Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time*
NEW INBOUND SALES/CALL TRANSFER INCENTIVE PLAN includes Weekly Hourly and Paid Training.
Pay Commission & Monthly Bonuses!
Yearly Earning Potential: $57,200 - $100,000 !
What You’ll Bring
- High school diploma or GED.
- Excellent communication skills and a strong customer focus.
- Sales-minded professionalism.
- Hospitality, sales, call center, or marketing experience.
- Ability to overcome challenges and objections.
- Ability to work in a goal and performance-based environment.
- Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm.
***Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training. ***
Job Type: Full-time
Pay: $57,200.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
Supplemental pay types:
- Commission pay
- Monthly bonus
- Performance bonus
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
Work Location: In person
Salary : $57,200 - $100,000