Secretary/Receptionist

Job Description:

Wynn Auto Detailing is seeking a friendly and energetic individual to join our team as a Secretary/Customer Service & Marketing Specialist. This role is a fantastic opportunity for someone who enjoys interacting with people, takes pride in providing excellent customer service, and has a passion for social media.

Responsibilities:

• Customer Service:
• Answer phone calls and emails in a professional and courteous manner.
• Schedule appointments and manage bookings.
• Greet customers and provide information about our services.
• Address customer inquiries and resolve any issues.
• Maintain a positive and welcoming atmosphere in the office.
• Vehicle Pick-up & Delivery:
• Provide convenient pick-up and drop-off services for customer vehicles at their homes or workplaces.
• Transport vehicles to and from car lots as needed.
• Maintain a safe and responsible driving record.
• Social Media Marketing:
• Create engaging content (photos, videos, stories) for our social media platforms (Facebook, Instagram, etc.).
• Develop and implement social media marketing strategies to increase brand awareness and attract new customers.
• Run social media advertising campaigns.
• Monitor social media channels for customer feedback and respond in a timely manner.
• Administrative Tasks:
• Perform general office duties such as filing, data entry, and maintaining records.
• Assist with invoicing and payment processing.
• Order office supplies.

Qualifications:

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Proficiency with social media platforms (Facebook, Instagram, etc.).
• Experience with social media marketing is a plus.
• Basic computer skills (Microsoft Office Suite).
• Ability to work independently and as part of a team.
• Energetic and enthusiastic personality.

Job Type: Full-time

Pay: $10.95 - $11.20 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Richmond, KY 40475 (Required)

Ability to Relocate:

• Richmond, KY 40475: Relocate before starting work (Preferred)

Work Location: In person

Salary : $11 - $11