What are the responsibilities and job description for the Customer Service Receptionist - Weekends position at Wyoming Behavioral Institute?
Customer Service Receptionist - Weekends
POSITION SUMMARY: The Weekend Customer Service Receptionist works part-time (24 hours week; 12 hours Saturday; 12 hours Sunday) greeting visitors, checking them in, and communicating their presence to the appropriate staff. Answer multi-line telephone and direct calls to appropriate staff/units of the hospital. Performs administrative tasks or organization of patient charts at desk between calls/visitors. Expected to give a minimum of two (2) weeks notice prior to voluntary resignation. A probationary period of 90 days is required. Perfect job for a Student!
Essential Functions:
- Answers calls within three (3) rings and directs call appropriately in a professional and courteous manner.
- Utilizes paging system in a professional and courteous manner.
- Greets and assists all visitors, patients & vendors ensuring visitors sign in on the Visitor Sign-In Sheet.
- Assists the various units with coordination of visitors, paging and administrative tasks where necessary.
- Codes and inputs daily charges accurately and performs filing duties or chart organization as needed
- Files paperwork in patient files in a prompt and accurate manner.
WORKING CONDITIONS:
Duties require sitting, standing, walking, reaching, and some lifting. Position involves both working independently, and working with others. Rarely will be exposed to hazardous/infectious material. Hazards include risk of exposure to communicable disease.
KNOWLEDGE, SKILLS AND EXPERIENCES REQUIRED:
Must be at least twenty-one (21) years of age and have a high school diploma or equivalent (documentation of completion is required). Must be in good mental health and physical condition and willing to work with psychiatric patients & families. Must have excellent customer service skills, attention to detail, ability to multi-task and be reliable as hours are on weekends.
Job Type: Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- Weekends only
Application Question(s):
- This position is PART TIME and working WBI Main Reception WEEKENDS ONLY. Are you available to work weekends (Saturday & Sunday) up to 12 hours each day?
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 1 year (Preferred)
Work Location: In person
Salary : $17 - $23
